LunaJets Reviews from Private Jet Charter Customers

At LunaJets we value our clients’ feedback on the quality of our service and booking experience.  Customer reviews are the most motivating reward for us to continue learning how to meet and exceed expectations. In 2023, LunaJets chartered over 14,000 private jets worldwide. To accomplish this, we used many different types of aircraft including Bombardier, Falcon, Gulfstream, Cessna, Pilatus and Embraer. LunaJets certifies that all testimonials below are totally accurate and we are very grateful to all our private and corporate clients who take the time to send us their feedback on their private flight experience.

The testimonials are presented in an anonymised and occasionally reformulated manner for clarity. While we strive to maintain authenticity, fair representation of clients’ experiences, and transparency and integrity in any language variations, we are not liable for any challenges or disputes regarding the accuracy or content of these reviews.

  • Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.

    Koh Samui USM

    small aircraft model

    Bangkok BKK

  • Bravo à Erwann, un vrai bonheur de travailler avec lui. Merci pour tout.

    Pointe A Pitre PTP

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    San Jose SJO

  • Everything was great, thanks a lot. I will definitely book again in the near future.

    Paris LBG

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    Rome CIA

  • Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?

    Lugano LUG

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    Geneva GVA

  • Ça a été absolument parfait du début à la fin. Tout s’est déroulé à merveille. Encore un grand merci et je reprends contact avec vous.

    Akureyri AEY

    small aircraft model

    Nice NCE

  • Bonne réactivité. Merci!

    Lyon LYS

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    Marseille MRS

  • Excellent!

    New York TEB

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    Malaga AGP

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  • Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.

    Munster FMO

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    Ibiza IBZ

  • Très bon vol incluant accueil et suivi de Sacha, et prestation dans l'avion. Très bonne réactivité. Nous sommes très satisfaits de ce premier vol.

    Brest BES

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    Metz ETZ

  • Wir waren mehr als zufrieden. Würde jederzeit dieses Flugzeug mit diesem Kapitän wieder buchen.

    Hausen am Albis LSZ

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    Deauville DOL

  • Opération très bien maitrisée par Mr Erwann Provost avec un vol retour compliqué du fait de la météo. Un grand merci pour la maîtrise de ce dossier qui a permis à nos voyageurs de rentrer comme prévu.

    Albert BYF

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    Poznan POZ

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  • All went well.

    Perugia PEG

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    Geneva GVA

  • Mehdi was extraordinarily efficient, very sensitive to our urgency and super helpful. I feel lucky he was there to help us in time of need, since we had to fly back to Madrid urgently.

    Sion SIR

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    Madrid MAD

  • Thanks for an excellent service.

    Geneva GVA

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    Paris LBG

  • We are delighted and thankful to travel with LunaJets; another splendid arrival! Many thanks to all involved.

    Gstaad ZKC

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    Alicante ALC

  • Very helpful and efficient response to an immediate request.

    London BQH

    small aircraft model

    Geneva GVA

  • Dear Eriks, everything was ok. Many thanks to you and all the LunaJets team for your kind gift.

    Geneva GVA

    small aircraft model

    Ibiza IBZ

  • The flight was brilliant.

    Zurich ZRH

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    Dresden DRS

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  • Just want to say Paul Lanxade is a credit to LunaJets. His customer service and care was second to none. He was always available when I needed to know something and very thorough in following up on things that mattered. The whole experience was excellent from start to finish and I would definitely use LunaJets again when needed in the future.

    Faro FAO

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    Bournemouth BOH

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  • Many thanks Erwann for your great help and support. Really appreciate it.

    Bogota BOG

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    Geneva GVA

  • All great! Super smooth from start to finish. After my initial enquiry, Sara reacted very quickly, she was very helpful and an agreement was reached. The payment instructions were clear. Biggin Hill was excellent, super easy, calm and helpful. My pilots were excellent, smooth flight, took off exactly on time and landed early. Bags offloaded, taxi ordered, and a stress-free journey home. Oh to be able to do this more often!!! Just excellent, many thanks!

    London BQH

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    Geneva GVA

  • Voyage merveilleux. Qualité Suisse. Ponctualité, respect, gentillesse, et politesse.

    Brussels BRU

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    Nice NCE

  • The trip could not have been smoother and I will definitely use your service again in the future. Thank you very much.

    Zurich ZRH

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    Valletta MLA

  • Great service as always!

    Nice NCE

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    Warsaw WMI