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I've never flown with this operator before – happy to provide some feedback: -Very pleasant crew indeed and helpful. Met me at the security gate and we went straight to the aircraft due to weather and slots, as time was running out. Proactive 10/10. - The interior is tired, but all OK. Catering was fine. Cleanliness 9/10. - Crew: Perfect English, spot on and helpful. 10/10. The old Mitsubishi Diamond has become a good aircraft. Would I use them again? Yes. Would I recommend them? Yes. Many thanks again for sorting this out on short notice.
Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.
Bravo à Erwann, un vrai bonheur de travailler avec lui. Merci pour tout.
Everything was great, thanks a lot. I will definitely book again in the near future.
Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?
Ça a été absolument parfait du début à la fin. Tout s’est déroulé à merveille. Encore un grand merci et je reprends contact avec vous.
Bonne réactivité. Merci!
Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.
Très bon vol incluant accueil et suivi de Sacha, et prestation dans l'avion. Très bonne réactivité. Nous sommes très satisfaits de ce premier vol.
Wir waren mehr als zufrieden. Würde jederzeit dieses Flugzeug mit diesem Kapitän wieder buchen.
Opération très bien maitrisée par Mr Erwann Provost avec un vol retour compliqué du fait de la météo. Un grand merci pour la maîtrise de ce dossier qui a permis à nos voyageurs de rentrer comme prévu.
All went well.
Mehdi was extraordinarily efficient, very sensitive to our urgency and super helpful. I feel lucky he was there to help us in time of need, since we had to fly back to Madrid urgently.
Thanks for an excellent service.
We are delighted and thankful to travel with LunaJets; another splendid arrival! Many thanks to all involved.
Very helpful and efficient response to an immediate request.
Dear Eriks, everything was ok. Many thanks to you and all the LunaJets team for your kind gift.
The flight was brilliant.
Just want to say Paul Lanxade is a credit to LunaJets. His customer service and care was second to none. He was always available when I needed to know something and very thorough in following up on things that mattered. The whole experience was excellent from start to finish and I would definitely use LunaJets again when needed in the future.
Many thanks Erwann for your great help and support. Really appreciate it.
All great! Super smooth from start to finish. After my initial enquiry, Sara reacted very quickly, she was very helpful and an agreement was reached. The payment instructions were clear. Biggin Hill was excellent, super easy, calm and helpful. My pilots were excellent, smooth flight, took off exactly on time and landed early. Bags offloaded, taxi ordered, and a stress-free journey home. Oh to be able to do this more often!!! Just excellent, many thanks!
Voyage merveilleux. Qualité Suisse. Ponctualité, respect, gentillesse, et politesse.
The trip could not have been smoother and I will definitely use your service again in the future. Thank you very much.