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LunaJets Reviews from Private Jet Charter Customers

At LunaJets we value our clients’ feedback on the quality of our service and booking experience.  Customer reviews are the most motivating reward for us to continue learning how to meet and exceed expectations. In 2023, LunaJets chartered over 14,000 private jets worldwide. To accomplish this, we used many different types of aircraft including Bombardier, Falcon, Gulfstream, Cessna, Pilatus and Embraer. LunaJets certifies that all testimonials below are totally accurate and we are very grateful to all our private and corporate clients who take the time to send us their feedback on their private flight experience.

The testimonials are presented in an anonymised and occasionally reformulated manner for clarity. While we strive to maintain authenticity, fair representation of clients’ experiences, and transparency and integrity in any language variations, we are not liable for any challenges or disputes regarding the accuracy or content of these reviews.

  • The flight was really smooth and extremely pleasant. Thank you once again for your attention and assistance throughout.

    Brussels BRU

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    Gibraltar GIB

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  • All went very smoothly, including the handling at the three airports. The itinerary worked well, the aircraft was comfortable, the flight was good, the crew were friendly and professional.

    Helsinki HEL

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    Paris LBG

  • Merci pour l'organisation et la qualité de vos services.

    Marseille MRS

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    Marrakesh RAK

  • Great experience and great flight. Thank you!

    Marrakesh RAK

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    Girona GRO

  • Positive experience, helpful and professional staff.

    Rome CIA

    small aircraft model

    Geneva GVA

  • Es war alles perfekt! Herr Hauser und Frau Stirnimann haben einen super Job gemacht! Danke! Wir werden gerne wieder mit Lunajets fliegen.

    Buenos Aires EZE

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    Montevideo MVD

  • Merci à Matthieu et Rémi pour leur disponibilités et leur professionnalisme. À très bientôt.

    Ajaccio AJA

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    Bilbao BIO

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  • Приятно сотрудничать с Лунаджетс. Высокий сервис и клиентоориентированность. Особенно порадовала работа Владимира, который помимо помощи в организации всех трансферов и подбора оптимального маршрута лично встретил гостей в аэропорту и сделал небольшой подарок. Будем обращаться еще.

    Warsaw WMI

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    Geneva GVA

  • Best flight ever. Thank you.

    Brescia VBS

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    Geneva GVA

  • Service and crew were fantastic. We'll see you again.

    Liverpool LPL

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    London LTN

  • Top service dans la qualité, l'exécution et la réactivité. Merci à Jules pour son suivi et à bientôt.

    Geneva GVA

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    Tunis TUN

  • Der Fluh war perfekt, vielen Dank.

    Palma de Mallorca PMI

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    Munich MUC

  • I've never flown with this operator before – happy to provide some feedback: -Very pleasant crew indeed and helpful. Met me at the security gate and we went straight to the aircraft due to weather and slots, as time was running out. Proactive 10/10. - The interior is tired, but all OK. Catering was fine. Cleanliness 9/10. - Crew: Perfect English, spot on and helpful. 10/10. The old Mitsubishi Diamond has become a good aircraft. Would I use them again? Yes. Would I recommend them? Yes. Many thanks again for sorting this out on short notice.

    London FAB

    small aircraft model

    Nice NCE

  • Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.

    Koh Samui USM

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    Bangkok BKK

  • Bravo à Erwann, un vrai bonheur de travailler avec lui. Merci pour tout.

    Pointe A Pitre PTP

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    San Jose SJO

  • Everything was great, thanks a lot. I will definitely book again in the near future.

    Paris LBG

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    Rome CIA

  • Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?

    Lugano LUG

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    Geneva GVA

  • Ça a été absolument parfait du début à la fin. Tout s’est déroulé à merveille. Encore un grand merci et je reprends contact avec vous.

    Akureyri AEY

    small aircraft model

    Nice NCE

  • Bonne réactivité. Merci!

    Lyon LYS

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    Marseille MRS

  • Excellent!

    New York TEB

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    Malaga AGP

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  • Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.

    Munster FMO

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    Ibiza IBZ

  • Très bon vol incluant accueil et suivi de Sacha, et prestation dans l'avion. Très bonne réactivité. Nous sommes très satisfaits de ce premier vol.

    Brest BES

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    Metz ETZ

  • Wir waren mehr als zufrieden. Würde jederzeit dieses Flugzeug mit diesem Kapitän wieder buchen.

    Hausen am Albis LSZ

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    Deauville DOL

  • Opération très bien maitrisée par Mr Erwann Provost avec un vol retour compliqué du fait de la météo. Un grand merci pour la maîtrise de ce dossier qui a permis à nos voyageurs de rentrer comme prévu.

    Albert BYF

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    Poznan POZ

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Luna Aviation Group

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    A European leader in private jet charter. LunaJets organises private jet flights anywhere in the world using proprietary technology with dedicated Advisors, 24/7.
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    The expertise to organise all type of group charter services to support industries across the globe, including governments, music tours, sports teams, fans, oil and gas.
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    Leading provider of air cargo charter services, LunaLogistik offers operational solutions to transport door-to-door all type of goods and on-board couriers, to any destination worldwide.
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© 2024 LunaJets · Aircraft Brokerage · Terms & Conditions · Privacy Policy · Sitemap · LunaJets is a flight broker and as such arranges carriage by air by simply chartering aircraft from third-party aircraft operators, acting as agent, in the name and on behalf of its customers. LunaJets only acts as an intermediary, does not itself operate aircraft and is not a contracting or an indirect carrier.