LunaJets Reviews from Private Jet Charter Customers

Dear Lunjet team. You took very good care to us. Thanks a lot for your great job ! All the best.

25.05.2016

Hi Sebastian, Thanks so much for today, all was great. XXX was really happy and as I mentioned it was a bit of a test run for her to figure out an easy way of getting to her home in France and as it was all so seamless I'm sure we will be doing the journey much more often! I spoke to XXX about Mykonos and it looks like she wants to go ahead but she is also looking to fly out to Mykonos also. Can we cost this up. July 21st Toulon to Mykonos then July 25th Mykonos to klagenfurt

19.05.2016

Alain and Marc are true professionals that have never failed me. Their professionalism is unparalleled.

13.05.2016

Good Afternoon Eymeric, Wonderful feedback, from my Principal: They were fantastic. The aircraft was super tidy and clean, as new really. And they were very courteous. Please give Luna Jets a well deserved top feedback. My dealings with Sebastian and Petr was 10/10 for customer service, they really did care from the moment I emailed the enquiry until last night before the flight departed.

04.05.2016

Dear Guillaume, Thank you very much for your assistance! As for the flight back to Moscow, as well as the previous one to London, it was quite pleasant and well organized. Speaking about the service, everything was perfect. You and your colleagues were very helpful, operational and communicative and I’m sure we will get back directly to LunaJets if we need to arrange another flight in future. Kindest regards.

30.04.2016

We were very pleased with the flight and service.

14.04.2016

Hi Alain, All was great, thank you.

09.04.2016

Dear Marina, dear Lunajets team, I just want to say thank you…for nice presents. I think you are really great. Thank you for evevrything.

03.04.2016

Marc Gasser is the person i would like to thank the most. He is the most efficient , professional and helpful person i have ever dealt with.

02.04.2016

Dear Eymeric, I would just like to say everything went amazingly. And without a doubt every single booking we have made with Sebastian has been outstanding. Sebastian is out standing the whole team, we love him and can not rate him high enough. He is efficient, helpful and gives us 1st class service. Kind Regards.

02.04.2016

Outstanding service as usual.

24.03.2016

My wife was very happy therefore so am I Eymeric. Your team does a very good job.

24.03.2016

Good service, prompt and easy to use. Two Nicks (flight crew) were both very professional and very friendly.

22.03.2016

Safely en route to freezing cold and rainy London! Thank you for delivering me so smoothly. Great flight, very easy. Very friendly captain and all ultra smooth. Thank you so much for jumping to help me at such short notice.

17.03.2016

Thank you so much! It’s always a pleasure to work with you.

04.03.2016

Thanks for all your help Felicia, We got there in the end. Looking forward to travelling out tomorrow. Kind regards.

03.03.2016

I can tell you without equivocation that all of the travellers were very happy indeed with the service that was provided.  Every aspect of it was excellent, well thought through and made what was intended to be a journey into an unforgettable experience.  The speed at which our needs were taken care of from the moment of arrival at the airport through to service in the cabin and then departure at the other end was frankly very impressive.  The onboard service was particularly impressive and exceeded even the highest of our expectations.  Even the pilots were willing to carry luggage and help out. Overall I commend you on the service and hope that one day we will able to enjoy it again. Many thanks.

21.02.2016

Dear Mr Segard, We were very happy with the service and flight, no suggestions for improvement. Kind regards.

11.02.2016

Dear Manuel, Thank you for your help throughout this great trip. We really enjoyed it and looking forward to working together again.

29.01.2016

Dear Mr Trotin, Many thanks for this super service for my clients! Kind regards,

20.01.2016

Dear Mr Brender, I would like to thank you for your kind cooperation and your efficiency . It was a pleasure for me to collaborate with you. Best regards

12.01.2016

“We, XXXX Indonesia would like to say “THANKS a LOT to all of you“.“

09.01.2016

Hello Marc, thank you for organizing a flight to Kazan. It was wonderful parents said! Aircraft was very good. Merry Christmas and a Happy New Year! All the best to you and your family in the coming year.

24.12.2015

Dear Felicia! Thank you so much for everything! My boss is impressed with your service, we definitely will be working with you. Happy holidays!

23.12.2015

Very nice flight.

27.11.2015

The feedback from our clients is positive. No complaint whatsoever. You did a good job.

19.11.2015

Fabulous... Many thanks guys!

29.10.2015

Dear Frédéric & Dear Marina, Thank you guys for your kind help! It was real pleasure to work with you!

26.10.2015

Thank you very much. You did a very good. Everything worked perfectly well. I am pleased by your service and we keep in touch. Kind regards.

08.10.2015

Thanks, everything was great.

26.09.2015

LunaJets Team, thank you all for your assistance with this trip. The client is very happy and satisfied with all the services. We will be in touch for his next trip in the next few weeks for planning.

16.09.2015

Perfect execution on your part! You guys are wonderful.

07.09.2015

Thanks to you for assisting on such short notice last week!!

01.09.2015

All went well.. Thank you. I'm afraid you set a new standard with my wife though... That plane was really nice.

30.08.2015

Eymeric, thank you for the follow up. As usual, my Luna Jets experience was flawless. Your staff goes above and beyond.

27.08.2015

Never mind, the main thing is, that of a slight misunderstanding on the name I wanted to appear in the contract, other than that I found the service given by your Company satisfactory.

25.08.2015

Dear Mr. Brender, yes everything was absolutely fine. The plane was in good order and the crew the same. We were well looked after. Thank you for the service.

24.08.2015

Dear Marc, once again I would like to thank you for the charter to Paris, everything went smoothly, the handlers, the crew and the plane itself. The Piaggio was a big surprise, it is quite spacious and comfortable, excellent for short flights for 2 to 3 people. Appreciate the excellent service and will contact you soon for our next flight.

17.08.2015

Working with Sebastian and your team is exceptional.

17.08.2015

Dear Marina, thank you very much. It was a pleasure to work with you.

16.08.2015

Thanks Marina. I've just heard from them, I understand they were very happy with the flight.

11.08.2015

Firstly I would like to thank LunaJets team for your good services & support, and special thanks for Mr. Florian Dahm & Mr. Matthieu Trotin for their ethics & dedications.

10.08.2015

Excellent once again thank you Yoss - I really appreciate your help and professionalism with all the arrangements and will certainly contact you again.

10.08.2015

It was truly a pleasure to use LunaJet in our short journey to Geneva , I must commend the professionalism of  Mr Marc Gasser , his prompt reply , verity of offers and flexibility with last minute request. I will definitely recommend Lunajets to my business colleagues,  friends and family and will be looking forward to using it in the near future.

10.08.2015

Thank you Yoss, I have been working with you for some time now and you have always done an outstanding job - You are my guy for jets :)

09.08.2015

Many thanks Marina, everything was well organised.

03.08.2015

I just wanted to thank each of you for the superb service on this trip. I can see that you went far beyond the call of duty and I really appreciate it.  My family were quite pleased and so am I... Thank you again.

02.08.2015

Thank you Matthieu for your professional arrangement & medical assitance during drop on/off & flight of your staff. Right now my mother-in-law is having dinner in front of me!

29.07.2015

A big thank you for arranging our trip Yoss - a fantastic experience for all of us(including our dog Woody). Roman and Frank really looked after us well - great guys!

25.07.2015

Thank you Marina for organising our flights yesterday. Everything worked well and we had a fantastic day. The planes were superb as was the service. Thank you again!

23.07.2015

Excellent service by Alessandro, great crew and operator.

21.07.2015

I really appreciate your help as always Yoss, that's why I always use you as I know you're extremely efficient!

20.07.2015

The flight and crew were great. Beautiful aircraft. Thank you to you and Air Hamburg for the upgrade.

20.07.2015

Hi, Marina, Mr. XXX was very impressed with the Luna Jets services during his holiday in Europe. We would like to know about service here in the US.......

20.07.2015

Marc we are taking off the plane is perfect so thank you.  Love luna jet!!!

14.07.2015

The organization of the flight was great. Marina did a perfect job and the person in olbia was very useful. I liked very much the captain and the flight went very smoothly.

13.07.2015

Yoss - we landed in Naples, thanks for all your help coordinating! Perfect flight!

07.07.2015

All good thank you.

05.07.2015

It was a pleasure working with you. On flight everything went very smoothly. It was also nice that your Luna office greeted us upon arrival. Thank you very much.

01.07.2015

You are always helpful and a pleasure to deal with.

25.06.2015

Thank you very much for your updates and your professionalism. I know you went above and beyond to get this booking and keep these clients happy and it sounds like it was a success.

22.06.2015

The flight was excellent. The crew was very nice and the food was excellent. Thank you and best regards.

19.06.2015

I am happy to confirm that my client was again fully satisfied with the service provided. We are happy to work with LunaJets.

09.06.2015

It was WONDERFUL! All of the staff were professional and friendly, the food was delicious and the plane - well - I WANT ONE! In all it was a seamless door to door experience and one of our most enjoyable flights yet... Excellent Manuel, what a great price!

02.06.2015

We appreciate to work with LunaJets.

31.05.2015

Lovely! Thanks for your trust and great service. It is a pleasure for us and the Client to work with Lunajets.

14.04.2015

Thank you very much. Everything went well. Your colleagues were very quick to respond to all our requests.

13.04.2015

Thank you very much for this flight confirmation! You were really, really the best assistant!!

17.03.2015

Another huge thank you for all of your help in making the arrangements run so smoothly.

05.03.2015

Thank You for your email,your support and glad to have known you,specially following your kind approach to assist us. Taking care about quality and services.this for sure will make us more keen to collaborate with you and your team. A special thank you for your team especially for the concern about details and clients special requirements on board...

11.02.2015

Thanks again – all went fine.

10.02.2015

Thank you, very satisfied with the service provided. Best.

08.02.2015

Thank you for your very efficient service

14.01.2015

Thank you for a great service!

06.01.2015

All was good and efficient. Many thanks.

05.01.2015

Thank you. The flight went very smoothly, great crew and plane. On all fronts, a very good experience. Regards

25.12.2014

Hello Marc. My parents safely arrived to Kazan. They would like to thank you for finding a good plane and excellent crew. My parents also would like to thank you for excellent japanese food.

23.12.2014

Hi Eymeric, Yes, went well. good little jet. Just right for me........... Other wise the arrangements were excellent and seamless.  Great job so far by the team. Many thanks again

17.12.2014

It was a great flight. BEAUTIFUL aircraft and very nice crew. Everyone enjoyed it. We will of course, be needing an empty leg return in either .... Let me take this opportunity now to wish you a very pleasant festive season.

14.12.2014

Dear Marina Thank you for the information and the most excellent service from your side! Kind regards

09.11.2014

Thank you very much for your mail, I found your sales person in Geneva most helpful and responsive and the entire experience with Lunajets as well as the flight crew very professional.

11.08.2014

The Crew were simply outstanding during our week with them. Nothing was too much trouble and they went way above our expectations to ensure that our experience was extremely positive. They were absolutely first class, extremely positive, professional and courteous, and were a pleasure to work with - Simply the best!

14.07.2014

I would like to thanks every body in your company especially Alessandro, really he did an excellent job. Good comunication, good service, great follow up. In short words, I was lucky to pick your company. Regards.

29.06.2014

Ms Rosa's help was highly valuable to me in organizing this trip. I had many questions and several changes and she came back to me promptly and with pertinent information and advice every time. It's been service with a smile from the first to the last contact. As a customer, I felt my business was appreciated. Feedback from my client and his guests after the trip was 100% positive. Price-wise I felt that LunaJets were genuinely trying to get me the best deal on the market.

14.05.2014

Thank you so much for everything these last 36 hours. I really appreciate how much you went above and beyond to provide amazing support and rescue for my family 🙏

03.03.2026

Grand professionnalisme. Superbe voyage de A à Z.

05.01.2026

Merci pour votre soutien et suivi, ⭐⭐⭐⭐⭐ pour vous

18.11.2025

Vielen Dank für die reibungslose Abwicklung. Der Flug war sehr angenehm und der Service topp. Danke an Pascal Burkhalter von Lunajets!

29.10.2025

Très bien !! À renouveler !!!

13.10.2025

Organisation parfaite de notre voyage de Miami à Malaga !

21.08.2025

Les vols se sont déroulés dans les meilleures conditions. Tout a été parfaitement organisé et très agréable du début à la fin. Je tiens également à souligner l’attention et le professionnalisme d'Erwann Provost, qui a su rendre l’expérience encore plus fluide et agréable.

18.08.2025

Chère Paloma, Je vous remercie infiniment pour la réactivité dont vous avez fait preuve concernant ces deux vols.

29.07.2025

Parfait du début à la fin, réservation claire et précise, très bon accueil et suivi des vols. Merci et bravo

16.05.2025

Bonsoir Paul! Tout s'est très bien passé. Merci infiniment pour votre gentille carte, vous êtes au top! Nous avons beaucoup apprécié cette attention! Bon weekend à vous!

02.05.2025

Excellent suivi

12.03.2025

Toujours un service professionnel et intentionné

13.02.2025

Un grand merci à Vladimir pour son professionnalisme exemplaire. Il a su prendre en charge notre réservation avec une grande efficacité, de la première prise de contact jusqu'à la finalisation. Disponible à toute heure, il a toujours été réactif et attentif à nos besoins. Nous avons été ravis de bénéficier d’un service aussi soigné. Je recommande sans hésiter !

07.02.2025

ADRIANA ES UN ENCANTO, SUPER PROFESIONALES

03.02.2025

Je connaissais déjà !. Précédente expérience qui serait également très bien passée !.

29.01.2025

Parfait du début à la fin !

25.12.2024