LunaJets Reviews from Private Jet Charter Customers
At LunaJets we value our clients’ feedback on the quality of our service and booking experience. Customer reviews are the most motivating reward for us to continue learning how to meet and exceed expectations. In 2023, LunaJets chartered over 14,000 private jets worldwide. To accomplish this, we used many different types of aircraft including Bombardier, Falcon, Gulfstream, Cessna, Pilatus and Embraer.
LunaJets certifies that all testimonials below are totally accurate and we are very grateful to all our private and corporate clients who take the time to send us their feedback on their private flight experience.

Private flight would not be easier.
04.05.2018
Felicia, My honest respect for your professional attitude and understanding of this business, it is a pleasure to work with such normal people in aviation business, You are always welcome to work with us, and will have always priority in booking Kindest regards,
02.05.2018
This was insane! I missed my regular flight on Sylt and then called LunaJets. Within no time there was a plane ready for me and I arrived at destination far above my regular flight. Friendly and perfect service! Best,
21.04.2018
The flight and crew were very good
20.04.2018
Everything was excellent. Thank you
08.04.2018
Service was a 10.
07.04.2018
Thank you very much for your care! Flight was excellent as well the crew and aircraft. We are looking forward to staying your customers! Kind regards
05.04.2018
Good job by Boris, I'll fly with LunaJets all the time now.
03.04.2018
The service extended was excellent and the flight to a very high standard indeed.
28.03.2018
All great thank you very much.
26.03.2018
Everything was perfect
22.03.2018
Next time I need to fly private in Europe, I will contact you first through Alban who did a good job. C.
12.03.2018
We had to book a very last minute flight from Verbier back to Amsterdam. The responsiveness and quality of the service was excellent. Thank you!
02.03.2018
Really enjoyed our flight experience, LearJet 75 was a perfect option for our family and in a very good condition, making our travel really enjoyable one, crew was professional and attentive.
02.03.2018
Felicia my flight advisor was fantastic. Her responses to my questions were immediate and thorough. She was professional and courteous. It was my first time using Luna jets and I can say without hesitation that I would use them again and again and recommend Luna jets to my friends and family.
21.02.2018
It was great.
12.02.2018
Hi Lina, Aleksandra D. was very happy that the entire trip was seamless. I would like to thank the both of you for being so responsive to all my queries and attention to details and also for taking the extra mile to make all this happen. It has been extremely wonderful to work with you both and I look forward to working with you again. Best,
25.01.2018
Dear Mihai, Many thanks for meeting us at the airport and making perfect arrangements. I must say this operator (plane and crew) were great, if not the best I experienced. Look forward for more similar flights. Best,
19.01.2018
Thank you for your email. The flight went well through to Zurich Thank you
16.01.2018
Great service and the aircraft and crew were wonderful. Thank you!
11.01.2018
Hello ladies, I just spoke with Mrs O. and wanted to share with you both that she was very pleased with today’s trip. This made me very happy as it was a special day for her and it was important to me that all went well … it did :-) So, a big thank you.
22.11.2017
Mr G. told me that it was a good experience, very good organization. Thank you.
17.11.2017
Efficient service Great crew and aircraft Thank youPetr, hope to charter again!
09.11.2017
Very comfortable, friendly and on time. Thank you!
07.11.2017
Good welcome, Very professional Reactive, Availability at all times, Good flight.
29.10.2017
Very responsive team - and the guests were very pleased! You guys went the extra mile by letting me know about boat transfers which the guests loved! So thank you and I will definitely work with LunaJets again.
26.10.2017
Perfect flight, good crew Comfortable and modern plane
24.10.2017
Everything perfect as usual. Thank you !
11.10.2017
Dear Sebastian, The trip to London was excellent. The plane is in great condition. The crew very nice and professional. Very happy with your service. Best,
03.10.2017
Dear Marc, Thank you for the excellent service. Our trip was mostly enjoyable. Looking forward to contacting you soon again. Kind regards,
23.09.2017
Dear Marc, Thank you for the excellent service. Our trip was mostly enjoyable. Looking forward to contacting you soon again. Kind regards,
23.09.2017
Loved the service.
16.09.2017
Excellent service, plane, and flight crew.
14.09.2017
Hi Felicia. I want to thank you for arranging a perfect flight. The pilots were great; ground service; everything top notch. You were very professional and a pleasure to do business with. We will be happy to use you again. The captain is quite fantastic and professional. Best regards,
12.09.2017
Dear Alain, It seems that you are well known not only for the watches but also for organizing such a complex repatriation, where everything was synchronized and worked as a truly Swiss watch. You should be proud for yourself and for the entire team. Once again, I would like to thank you for all your help, professionalism and effort you put in this case. Champagne on me! Best regards,
28.08.2017
Thank you very much for your flexibility. The passenger changed the schedule a few times but LunaJets operation team managed this very well according to our needs. Thank you very much !!!
22.08.2017
Dear Chari, Everything was great. Awesome service. Awesome flight. I am from the premium travel industry myself and I can appreciate quality travel services. Thank you.
21.08.2017
Dear Felicia, Your service is excellent! Thank you,
21.08.2017
The flight from Kaliningrad to Nice was perfect. The jet was great, so was the booking. Thanks everyone for this experience.
19.08.2017
Was great support from Alessandro, excellent coordination, follow up and very helpful. Big thanks to Alessandro
04.08.2017
Perfect. Thank you very much. Glad to work with you and your team. Have an excellent day. Regards,
23.07.2017
It was excellent 5 stars
12.07.2017
Dear Chari, Flight was excellent, so was the crew, the plane, the catering, the assortment of beverage and snacks. All in all: ⭐️⭐️⭐️⭐️⭐️ Thanks a lot
03.07.2017
Excellent job done by all. The way to travel!
22.06.2017
Thanks Marc for your great help with our flights the last weeks!
22.06.2017
Amazing experience, great value. Definitely becoming your loyal customer. Thank you to Chari and the rest of your wonderful team!
19.06.2017
Great experience! Made our vacation happen at last minute! Thank you Alessandro!
09.06.2017
Excellent service and flight. You convinced us.
08.06.2017
The team at LunaJet is excellent. Julia and Marina both are professionals and hard working. Most of all they have a super commitment to customer service. From airport arrival, transfer, VAT to finding the solutions to each and every issue you have as a customer they seem ready and willing ...
05.06.2017
Flight was amazing And so was the service Thank you for everything Chari
17.05.2017
Hi Felicia, Mr P. has just returned from Copenhagen and has asked me to let you know that he is very happy. Kind regards,
14.05.2017
Felicia Babaca was very attentive and helpful, great customer service and a very professional member of staff. Thank you for all of your help!
10.05.2017
Felicia Babaca was very attentive and helpful, great customer service and a very professional member of staff. Thank you for all of your help!
10.05.2017
Dear Marina, This is to record my deepest appreciation for extraordinary ground service Rendered by Julia. I am aware actual handling is done by folks at Universal, but very often that experience has been terrible. If it was not for alertness, prompt and caring attitude of Julia I wonder Whether Universal would have been the same. Our ground handling was complicated, too many bags and me having chosen 2 different operators. Despite this and me being a perfectionist wanted everything proper and well executed. I must say, it all went like clockwork and my special and sincere appreciation to Julia and you ... The driver of the car was also an excellent guy and he and Sotiris at Universal took very good care of us. Please convey my special appreciation for Julia and your team ... This is the kind of handling makes me feel like coming back to Luna jets As you folks have excellent caring service. Very best regards
05.05.2017
Dear Ben Thank you for all the support, the flight was perfect. Best,
16.04.2017
Dear Marco, Many thanks for the update, and for the wonderful support. Looking forward to dealing with you, Chari, and LunaJets in future. Sincere regards,
19.03.2017
Very good and client-oriented services, what I appreciate most. Feli is doing an awesome job and is extremly focused to bring up the best solution for the client. Its easy to get in touch with representatives and updates during flight is also a very good service. Long story short, very happy to work with Feli
12.03.2017
Quite happy with LunaJets, especially on the last minute request. I did want to try their service and it really paid off. I wish LJ maintain such standards in order to keep using their services in the future.
09.03.2017
Felicia, Just to let you know that Mr P. is very happy with everything. He said that the Beechjet is actually a little nicer than the Cessna so well done! Talk soon,
01.03.2017
The service we have received from your representative, Felicia, has been outstanding. We really can't thank her enough. We expect to be using LunaJets much more frequently.
01.03.2017
Dear Chari, As during our first order with you, everything was excellent. Thank you for your efforts. Best regards,
26.02.2017
All superbly good - many thanks
13.02.2017
Hi Sebastian, Thank you, the service is outstanding. We will use your services also in the future. Best,
09.02.2017
Thanks Manuel and Felicia for the service and flight between Paris and Geneva. Best,
08.02.2017
Thank you, your team was very efficient. Less than two hours between booking and take-off. Thanks to you, I made it to my appointment on time. Best regards,
08.02.2017
Good morning Marco, Thank you very much for all cooperation. Operation was in my opinion, more than perfect. It was the first time that we used Lunajets, but I can tell you, that we will count with you for future needs. My regards to Chari, thank you for all the attention and concern. Cumprimentos, best regards,
22.01.2017
Many thanks again for your wonderful and extremely efficient help, on this partucularly difficult day. Wishing you a very happy and successful new year 2017!
11.01.2017
Everything was perfect, thank you very much for all your help.
06.01.2017
Dear Feli, Thank you for all the good work, it has been a pleasure dealing with you.
18.11.2016
All went very smoothly, thank you! Best wishes,
10.11.2016
Dear Sebastian, The passenger was pleased with the flight. He said it was a smooth flight, a very nice crew and a very nice plane. Thank you for your assistance through the process. With regards,
06.11.2016
Dear Marco, Let me kindly thank you for your assistance, I've received very positive feedback regarding the flight back to Moscow. Everything was perfectly organized and the family really enjoyed the flight. Kind regards,
05.11.2016
Dear Manuel, I am back to London after last week's tour. I wanted to thank you for your great help and kindness during the whole process of booking the private jet. It has been a wonderful experience, our pilotes, the food and all services were amazing from the beginning to the end. Thank you once again Manuel,
19.09.2016
Hi Christoph, Just to say we have arrived on time. The pilots were excellent and we had a very enjoyable journey. Thank you to yourself and the team for a very smooth and relaxed flight. Regards,
14.09.2016
Thank you so much Elias and all LunaJet Team :) I really appreciate your kind and fast Assistance and your professionalism. Best,
31.07.2016
Thanks Marc for everything, you are very kind and you have been very helpful to me. Best regards,
30.07.2016
I dealt with numerous aviation providers in the past, but Felicia Babaca is by far the most professional and most pleasant. I want to offer my compliments for an exceptionally well managed trip to and from Dinard. Everything was flawless. Felicia Babaca was absolutely delightful and professional, and I threw many challenges her way. As a business owner I know how important positive people are to success. Felicia is a true asset and ambassador for Luna, from this client's perspective. Again, thank you. We're already working on our next Luna booking.
25.07.2016
Another great flight with great crew. Thanks for everything.
22.07.2016
Excellent smooth flight lovely crew thank you.
22.07.2016
An amazing experience. Thanks.
21.07.2016
Good morning, As for the first flight from Linate to Olbia, I was completely satisfied by the service provided and would definitely use again Lunajets for my future flights. Best regards
20.07.2016
Dear Sebastian, It was superb - exactly what I needed and all very smooth. Thank you.
18.07.2016
Hello, Just to thank you for the service everything went smoothly the plane was excellent as well as the crew both ways! Thanks again.'
16.07.2016
Hello Emile and Marina and all Luna Jets team, I would like to thank you very much for your help and patience throughout these months. Your kindness and professionalism will never been forgotten. Hope we can work together again in the future. All the best and wish you all great week end.
14.07.2016
Dear Alexandra, thank you very much for your help and organisation of my trip. I am happy that we done our first trip and lets do more of them :) Warm regards.
14.07.2016
Landed, good flight, very nice pilots. Thank you,
12.07.2016
I'd like to thank you : the flight was perfect as well as the way you handled everything. I will for sure use again your services in the future.
07.07.2016
I have worked with a few smaller agencies before but wanted to try someone new so came upon LunaJets and another company this time, but i am obviously extremely happy not only with your prices but your service as well so i will definitely continue with LunaJets in the future!
05.07.2016
Hello Christoph, I just wanted you to know that everything went very well for our flight from Luton to Malta on the 5th of July, our dogs and cats remained calm and relaxed throughout the whole journey and created quite a stir as we walked through customs in Malta, we could not have asked for anything more, thank you to you and your colleagues for taking such good care of us all, you were incredibly patient and understanding when at times I must have driven you mad, you have no idea of the difference you made to our plans, would you kindly tell Feli that by the time we were picked up from the hotel my stress had disappeared completely and we all just relaxed and enjoyed the experience. Daryll the driver that took us to Luton was very professional, kind and considerate especially with our animals, he is as you are an assett to your respective companies. It has been a pleasure doing business with you, it may not be the last as I will be travelling to and from Malta over the next 6 months so I shall be looking for any empty leg offers. Once again thank you. Kind Regards
02.07.2016
I would like to thank Lunajets team for going out of their way to try to provide flight options on a very short notice.
25.06.2016
Thank you very much, Elias It’s been a pleasure to work with … efficient, prompt and pleasant… just like we work. Best regards to the Lunajets Team.
20.06.2016
Dear Petr, Our flight was wonderful! Thank you all! Best regards.
16.06.2016
Thank you , Alexandra. We enjoyed yesterdays flight very much indeed. Best regards.
14.06.2016
Perfect experience at the price I expected.
12.06.2016
Was excellent as always.. Thank you.
03.06.2016
Thanks everything was perfect ... Marina works very hard and is always available 24 x7 and her customer service is excellent. Best regards.
01.06.2016
You are extremely efficient, kind and hard working. It was also sweet from all of you to turn up at the airport. Somehow you guys are building a good reputation for yourself and this is what will matter. Good work so far and best wishes for the future .. Best regards,
30.05.2016
You are extremely efficient, kind and hard working. It was also sweet from all of you yo turn up at the airport. Somehow you guys are building a good reputation for yourself and this is what will matter. Good work so far and best wishes for the future .. Best regards,
30.05.2016
Alexandra I would like to congratulate you for the great service you have provided. Your attention and efficiency impressed me. You conquered a new client. Best regards.
28.05.2016
Dear Eymeric, dear Marc, Just to let you know we had a great time at the Champions League finale in Milan. On top of it, our favourite team won!! Thanks again for the nice gesture! Best regards.
28.05.2016