LunaJets Reviews from Private Jet Charter Customers

Hi Eymeric, crew was super, thank you.

Professional and quick followup of requests, to be recommended

3rd trip with Luna - Perfecto. Very pleased with the services.

We had a very well organised flight. Everything on time. Hopefully will use you again Many thanks

Thank you guys again for everything. Went out of your way to make the trip happen in short notice. My first choice in Europe.

Very happy with my experience and especially in my dealings with Remi Aubin (very professional)

Fabulous service. Excellent from start to finish. I will be recommending you to family members going forward. One item was the transport in Alicante - it wasn't absolutely clear that we had a car from the plane, then into Customs, then our transfer car was outside the terminal. We thought the car at the plane was the transfer car. But a minor item. We had a great experience overall and will use you again in the future. Giulia was excellent with our booking and questions. Very professional.

Great service. 5 stars. Pauline and Eléonore were wonderful. Excellent pilots.

Outstanding service provided by Augustin Annecca at Lunajets.

Good experience (first time booking a jet). Price was competitive. Augustin was very good at dealing with queries throughout the booking process and managed to arrange a car home at short notice which was great.

Excellent service look forward to being a repeat customer!

the entire process was extraordinary..... I look forward to doing business again....

Splendid attention and professional support Marie Tessier invaluable cooperation at all times with rushed last minute request. Will definitely work with Lunajets next time.

Absolutely 1st class service from the booking agents to the flight crew.

Excellent service

Definitely will work with you again

All fine! Many thanks!

Thanks to Pauline assistance, all was perfect!

We are back. Was perfect. Thank you.

The crew was excellent, on time, friendly, professional. The plane was superb. The flight was enjoyable and flawless. We’ll come back. Many thanks.

Four flights with you in the last month or so. All great. Easy to book, on time, nice planes, friendly crew, good catering.

Travel with your company it is usually good experience! Augustin Annecca who support us is very professional, kind and helpful. For us flexible with flight is always very important part of trip. Thank you I believe that we will travel together,

Kudos to Boris who delivered an excellent service

Was super

Christelle is the best, always helping with any issue Thanks!

Fantastic service & experience!

Giulia was extremely efficient and rapid in responding to emails and phone calls and made the booking experience really easy. All the staff at Mandelieu airport were also on hand, pleasant, and helpful. All in all a very pleasant experience throughout.

Vladislav was very responsive and helpful. The crew very professional and courteous.

Remi was swift in finding us support for our charter request. He managed to get our specifications across to SkyUp and we were really satisfied with SkyUps performance on the charter. Remi knew exactly what we needed and delivered. And that for me is what a great service is all about Thank you

Great pilots, amazing plane, thank you again.

Petr is awesome. Thank you for a tremendous service!

Amazing support from Augustin Annecca, I am very grateful to him for answering all my questions incredibly quickly and fulfilling all his requests.

If you want to pay more money for no service and changing goal posts you are welcome at lunajets. Never again!

Absolutely great experience. Augustin was a pleasure to deal with booking the flight and will be in touch again. Experience and pilots excellent. Will definitely be recommending Luna jets.

Good service

Extremely pleased and will be a returning customer.

Everything was awesome. Exceeded our expectations. Petr was tremendous in making our arrangements. We currently live in Panama and travel to Europe 2 - 3 times per year and will now switch over to your service each time we are here. Thanks again!

Seamless journey. Wonderful crew. Very pleased indeed. Highly recommended

Great flight

Giulia just wanted to say our flights were perfect. We also appreciated your card and gift which gave a very personalised approach to business.

Excellent service again. Thanks.

Excellent booking and very smooth flight with friendly crew!

The crew was very professional. Thanks

The whole experience was first class. I cannot praise and thank your staff that i dealt with enough for the service i received.

David Behar was great to work with. pilots were great and friendly. very enjoyable experience.

Hi Gonzalo, Many thanks for your gift and for the very generous credit!! It is much appreciated! I was glad that we were able to collaborate together

This email to thank you for the outstanding service and support in making the experience flawless! Your availability, close follow-up and professionalism were greatly appreciated. Looking forward to our next collaboration!

David was very helpful and responsive. thank you!

Great service from booking, flight and FBO staff.

This is my second booking with Marie. She has given me the best deal so far.

Everything is very smooth.

Very efficient booking as always, and a really extraordinary experience on board!!

I would like to thank Luna jets team specifically Mr. Jules Aubertin for his help and support during my journeys with my wife, and I hope seeing you again in my next flights. Again thank you all

Everything was handled professionally as was the flight itself. Looking forward to my next flight.

Great service, I will certainly use LunaJets again.

5 stars experience

Today I received the card and pen, I would like to express our thanks for the great service and gift, we look forward to working with you in the near future.

Nice crew and nice plane.

Great flight, thank you.

Thank you very much ... the flight was perfect! Everything worked out great, service was great and we arrived in Tel Aviv on time. Thank you very much, we are looking forward to the return flight!

Everything was fantastic. Great crew, tasty snacks, and a great flight.

Excellent in every way

A very good trip from all points of view . Thank you . I will let you know who will be coming back with us later.

All good

It was all perfect thank you!

See soon again ✈️

It was a great trip! We thoroughly enjoyed it. I’m glad you sold us on the Pilatus, as we liked the size of it and it wasn’t loud, as I feared it might be. The captain and all we met were excellent as well! I also appreciated that our V-class in Paris already had a car seat for our daughter. Thank you again for coordinating the trip. We’ll definitely fly with LunaJets again sometime.

Was great !!

Miss Tessier was the perfect person to handle everything absolutely perfect for us. We will come back again to you guys. It was amazing!!

Gonzalo is very professional and costumer centric. He was always available and tried to find the best solution for us! We will definitely work more often with Lunajets in the future! Big thanks to Gonzalo Mena!

Everything went well. Thanks…

Thanks for overcoming the issue of one of our planes being grounded with maintenance issues

Very polite and helpful pilots and the food was better too.

All went well. The pilot did thorough checks prior to take off just to be sure everything was ok. Which I’m pleased about.

Gonzalo was very helpful with proving updates and any last-minute requests we had. The team are always helpful as we have also been looked after by Maria (she was on annual leave on this occasion) the aircrew were very nice too. We will continue to use LunaJets over our other jetcard provider from now on.

Just wanted to say, thank you for your service everything was perfect. We appreciate your professionalism and communication in managing these booking for us. Please pass on my thanks to your management team as well. We look forward to returning later in the year and engaging your services again.

My husband has a company jet contract through XO but flying international isn't part of the their contract but I will keep it in mind. It was a true pleasure flying with your people. They were truly amazing, thanks again for accommodating us on such short notice. Thanks

Good flight. Nice crew. I will try to book again with you. Many thanks

Flight went well, Craig did an extremely good job with some very last minute changes. Overall we were very impressed with the service.

Good efficient service

Remi Aubin is great! Very helpful with everything, clear in communications and we trust him with all our future bookings.

The excellent planning and execution allowed me to realize a very tight schedule in three countries in two days. Very good availability of pilots.

Great job, will definitely charter again and again!

Fantastic - thanks so much. We love LunaJets and Christelle.

Great service. Thank you so much for helping us to get home!

Gonzalo arranged an incredible experience for Mexico - Faro flight, huge thanks to him and to the entire crew, they were fabulous

Thank you Vladislav!

1st class, as always.

Got here safe n sound Antanas, flight was excellent, thank you for everything.

Very professional staff and well managed.

Thanks so much. We like to book last minute and big big thanks to Vladislav for the excellent support!

Dear Eymeric, Everything is good about fly on 28th Jan & smoothly and thank you for provided the global service for us and good price offer also, in the future fly I’ll recommend other friend for booking with Luna Sa, I would like to commend luna for providing service and Mr Vlad for care with customers. Thanks Best Regards

Everything was spot on, we will definitely use you again

I enjoyed my whole travel even more than I expected and I expected it to be perfect. Thank you very much.I will certainly choose Lunajet again in future

Service top

Good day Mr. Segard, Thank you for your follow up email and for taking great care of us. We felt truly appreciated as a client and the service was back to what we are used to have. The amount of dedication Guillaume and your team provided to us was priceless. We are very grateful. We know even in the best companies bumps can occur, the difference will always be when we can see the support from the team to navigate the issue together. We left the bad experience behind us. We had an amazing time in Europe. We will contact your company shortly again, we are just waiting to see where the pandemic will go on the next few days. Kind regards,

Flawless….

Hi Tomas, Thank you so much for being so helpful and efficient - the family were very happy with the whole experience from the ground transportation to the flights themselves. We will certainly be back in touch when the family have a need for a similar service in the future.

Wonderful service. David is very attentive and helpful. I will certainly be using LunaJets more in 2022 !

Your colleague Petr is very thorough and an asset to your business.