LunaJets reviews from private jet charter customers
At LunaJets we value our clients’ feedback on the quality of our service and booking experience. Customer reviews are the most motivating reward for us to continue learning how to meet and exceed expectations. In 2023, LunaJets chartered over 14,000 private jets worldwide. To accomplish this, we used many different types of aircraft including Bombardier, Falcon, Gulfstream, Cessna, Pilatus and Embraer.
LunaJets certifies that all testimonials below are totally accurate and we are very grateful to all our private and corporate clients who take the time to send us their feedback on their private flight experience.

LunaJets is a private jet charter broker: we do not own or operate aircraft.
Each flight in these testimonials was arranged by us, but performed by a licensed air operator.
The PC24 is a great aircraft. Sara took exemplary care of us, and the crew on both flights were very good.
22.06.2023
We had a great crew!
22.06.2023
Everything was great. Thank you!
21.06.2023
Everything went well
20.06.2023
Great flight, great crew! It is a real shame that the flight left late.
18.06.2023
Would have liked more options
13.06.2023
Thank You very much for Your kindest support last night, definitely Your presence at a lounge made a difference.
13.06.2023
Everything was truly perfect! Thank you very much!
08.06.2023
Very good handling by the whole LunaJets team despite the difficult situation caused by the air traffic controllers' strike in France on 6 June 2023
06.06.2023
Excellent work done by Rajat, been superb to deal with so far. Look forward to working together Thanks
06.06.2023
I hope the flight went well and that you liked the aircraft and the crew. Smooth flight, thanks, until next time Boris… very kind
06.06.2023
Thank you LunaJets. Everything was fantastic
05.06.2023
Well served on very short notice Would definitely recommend.
03.06.2023
It was very, very good.
01.06.2023
Everything went very well
29.05.2023
Great service, great trip, thank you
29.05.2023
Very good, quick and easy to book. Flight was excellent. Pilots informative and helpful
27.05.2023
Fantastic. I had to put a little pressure on you to get you to come into line, which I wanted because I like Mathieu, but in the end: perfect!
26.05.2023
Excellent all around Thanks
26.05.2023
We enjoyed the service and the flight, all very smooth
21.05.2023
Everything was smooth, I appreciate the effort of the captain also in getting us on time to our destination. I will book again later this summer! :)
21.05.2023
Everything was excellent, Thank you!!
15.05.2023
Christelle, as always, the best service!
13.05.2023
Everything worked out great. The Pilatus is a little noisy. Space is fine.
09.05.2023
Excellent flight, successful day, many thanks for the great service as usual
07.05.2023
It was amazing thank you very much
07.05.2023
All was great. Please pay closer attention to food selection in Egypt. It is quite scarce, so maybe better to fly off with some European products. The service onboard was superb.
06.05.2023
Thank you special thanks to DON who monitored the flights and was always in contact very professional!
28.04.2023
The aircraft, service and catering was perfect. Thank you very much for organizing and for your follow up
27.04.2023
A massive thank you to Jules at Luna Jet, I would highly recommend them. The experience was amazing and the service was beyond first class from start to finish. I will be using Luna again in the near future.
26.04.2023
Seamless booking and good flight. Good service on aircraft as well.
21.04.2023
Thank you to Augustin for his constant responsiveness and his drive to find solutions
17.04.2023
The passengers enjoyed the flight and the helpfulness of the crew.
14.04.2023
We enjoyed the crew and the plane very much. I appreciate all your help and will call you next time. Thank you very much and I hope to do business with you in future.
13.04.2023
Just wanted to say thank you. Everything went very well with our flight today and we are enjoying Florence. Thank you for your helpful service.
08.04.2023
Dear Mr. Boris Jandric, I wanted to take a moment to express my deepest gratitude for your incredible efforts in arranging a private jet for me within just two hours. Your speed, efficiency, and dedication to customer service are truly unparalleled, and I am so grateful for your help in making this trip possible. Once again, thank you so much for your exceptional service.
08.04.2023
All really fine and professional.
05.04.2023
We are very satisfied with our trip with LunaJets.
04.04.2023
It was great, as always!
02.04.2023
It was very, very good.
01.04.2023
All fine. The card guarantee at flight confirmation could be avoided. Is there a subscription or loyalty card?
31.03.2023
Very good, thank you
31.03.2023
Great! Marie is great! See you soon!
31.03.2023
Gonzalo’s communication with me was professional & perfect. He has earned a new customer. Thank you!
17.03.2023
You too Marta! I cannot thank you enough for all your help. It's been amazing service. We will definitely be working again together!
16.03.2023
Many thanks to Marta. It was very nice. Great service all around!
16.03.2023
Excellent services. Thank you!
13.03.2023
Everything was lovely with pick up and we are on the plane now. I appreciate the gift as well. Many thanks, you have earned a customer.
11.03.2023
Mathew Healy fantastic service, merci!
09.03.2023
Thanks Marta! It was fun working with you. Uncomplicated and very professional!
09.03.2023
Dear Ms Tessier, All the passengers who took the two flights arranged were very satisfied with the service. I would also like to thank you for your patience and the quality of our exchanges.
07.03.2023
We are very happy with the service, especially the help of Christelle. Thank you
04.03.2023
Perfect, thank you!
02.03.2023
Excellent service and options for planes. A very quick response to other flight requests. Well done.
28.02.2023
Augustin is an excellent broker. Ready to help and provide the best experience !!!! Highly Recommend!!!
26.02.2023
Augustin is professional, efficient and caring.
25.02.2023
Fabulous - thank you
24.02.2023
Great experience, Pierre was very professional n helpful Will use you again Thx
19.02.2023
I am sincerely grateful to Vladimir Tsarkov for his excellent service - he has restored my faith in Luna Jet!
17.02.2023
Very nice and professional experience
16.02.2023
Very good, as usual :)
16.02.2023
Perfect !
15.02.2023
The flight crew was excellent. Probably our favourite so far. Eriks is always so attentive. We missed two hanging bags in the driver’s car but we were very lucky that Eriks was able to get our bags on another flight to the UK.
06.02.2023
Our speed of intervention made it possible to save three people. I wanted to thank you for your professionalism, your speed and your expertise. We will fly with your company again for emergencies.
06.02.2023
Responsive and flexible team, quality service. Very good experience
03.02.2023
Thank you to Vladimir as usual was perfectly executed.
02.02.2023
Excellent vol
31.01.2023
Fantastic service from Augustin! Keep up the great work, Thanks a lot
29.01.2023
One of the most beautiful flights ever!
25.01.2023
Congratulations on the professionalism and a special thank you to Giulia.
20.01.2023
I must thank you for rising to the challenge of such a short notice. And such a beautiful plane! Kind regards from us both.
15.01.2023
Great operator, great booking with LunaJet and flight smooth like silk thanks to the Captain and the operator! Thank you all!
15.01.2023
Wonderful flight and people they even spoiled my dog and cat with treats and food. Awesome flight
10.01.2023
Petr was very good. It was our first time, so we didnt realise that it had to be secured within 2 hours, which ended up being a bit stressful as the original options had expired and we had to scramble around with other alternatives. The pilots were very good, and gave good information about the flights, cross winds, etc. The Citation CJ2 was supposed to have a toilet, but it didn't, more of a cat litter for emergencies, so I'm not sure that really qualifies as a toilet. The tray table on the CJ2 also was a bit broken. But overall it was a very good experience. There is not much not to like about private jet travel! Thanks.
07.01.2023
Just wanted to tell you that we very much enjoyed our flight with LunaJets (both ways, from Karlsruhe => Ajaccio and back). The captain and co-captain were extremely professional and friendly, the catering was excellent and the overall flight very comfortable. In the future, we would love to fly with LunaJets again.
03.01.2023
Successful service at a good price, and all of that on New Year's Day
02.01.2023
The plane was much older than I expected but everything was excellent. Thank you!
20.12.2022
Dear Gonzalo, It was a wonderful, professional, and very safe experience from start to finish. It was our first time flying private, and because of our experience with Luna we just might do it again. :)
19.12.2022
Last night you saved the trip for my whole family, thank you from the bottom of my heart! You were fantastic! Thank you so much from all of us.
16.12.2022
I have worked with Boris for a few years now and he is the best. I have worked with different people around the world and he is always responsive and takes care of our needs every time
12.12.2022
It's always a pleasure and a privilege to fly with Luna
11.12.2022
Thanks David. Very impressive service. We are home.
11.12.2022
Everything great again today, perfect flight. Thanks and see you next time!
08.12.2022
Dear Boris, just to let you know, my boss was happy and liked the plane, thank you
03.12.2022
I take the opportunity to let you know that our flight was absolutely great. The crew and the pilots were amazing.
01.12.2022
The flight was absolutely great. Could not have been any better. The crew amazing. Very professional and experienced. Congratulations to Petr, the captain and co-pilot. I had never experienced such a smooth landing !! Amazing!
01.12.2022
Our client also told me about a pleasant flight on a very beautiful aircraft, during which he was able to appreciate the crew's professionalism.
30.11.2022
Thank you to Vladimir Budesco who made this possible. Always great experience. Thank you.
29.11.2022
Great Operator and great inboard team. Augustin is a tremendous resource and we really enjoyed collaborating with him. Besides being highly knowledgeable, he is keen on understanding our needs and to set up the most appropriate flight according to our expectations.
28.11.2022
Very happy with the relationship with LUNAJETS and Rémi :), the follow-up on my outbound and return flights was a great help, thanks again. A few mishaps with catering, crew and delay meant the flight experience was not ideal.
24.11.2022
Petr was amazingly efficient and organized Flight crew professional and a pleasure!
23.11.2022
Hello Antanas, Yesterday's flight on 22 Nov. PMI-BER was, as always, perfect, friendly and on time. Thank you very much.
22.11.2022
All went well…delivery very good for professional services.
21.11.2022
Alain, Thank you for turning around what could have been a complete disaster into a wonderful experience. And thank you for the welcoming drink. Looking forward to flying with lunajets again soon. Buonanotte from Miami!
19.11.2022
Great service and all in all experience!
16.11.2022
Thanks one more time for the amazing experience. Thanks a lot again to David for the help and support always!
13.11.2022
Augustin is fantastic to work with, keep up the good work!
11.11.2022
Hello, Thank you for your help and your unfailing availability, as always with Rémi. Everything went very well, the crews were smiling and kind and the announcements in French on the plane were very much appreciated. The aircraft arrived on time and were clean. We hope to have the opportunity to work together on future projects soon. Kind regards
11.11.2022
OMG THIS PLANE IS INSANE!!!!!!!! That flight was absolutely magical!!!! Thank you SOOOOO MUCH! And that jet…. Thank you so much!!! It was so great to meet you!! We’ll be in touch! Thank you!!!!
10.11.2022
Thank you for your help and your unfailing availability, as always with Rémi. Everything went very well. (...) We hope to have the opportunity to work together on future projects soon.
10.11.2022