WHO WE ARE
Luna Group Charter is the new fast growing department of LunaJets, the leading private jet broker in Europe, based in Geneva, with more than 80 employees split amongst offices in Paris, London, Zurich, Monaco, Riga, Madrid and Dubai. We are a young, dynamic and multicultural team that has been disrupting the private aviation industry for the past 15 years. If you are motivated and client focused, join us to continue to grow our new brand flying sport teams, supporters, incentive groups, music tours, corporate events and many others. We are waiting for you on this very exciting journey! LunaJets has been rewarded, for the past 4 years, as the Best Employer of Switzerland for the SME’s by the prestigious Bilan Magazine.
YOUR GOAL
Your objective is to build a portfolio of clients, along with finding, negotiate and recommend the best flight options on the market for our customers. You will also be in charge of monitoring carefully all of your flights, including outside of office hours when needed, going to the airport in order to supervise your flights and to meet your clients, while supervising a new department with our Group Charter Director.
YOUR RESPONSABILITES
Prospect and develop the company portfolio throughout proactive cold calling sessions whilst maintaining the upmost standard of bespoke service before, during and after the flight
Proactively approaching your list through outbound sales calls, emails and visits (both personal and virtual) and converting prospects customers
Building relationships with operators to ensure access to the widest possible range of aircraft and to provide solutions for customers
Build and maintain customer relationships to ensure business
Supervise a team of advisors and report to your line managers
Reach sales and financial targets
Demonstrate expert knowledge of aircraft and charter processes
Manage charter bookings from inquiry to completion
Receive incoming requests for urgent charters virtually 24 hours a day
Presenting tailor-made offers to commercially minded clients.
Observation/supervision of flight departures and arrivals
We Offer
Competitive and dynamic salary based on sales target, possibility of monthly bonus based on company results
Flexibility in working hours and shifts (5 days working weeks, 2 days off per week, depending on flights’ overseeing happening over the weekend)
Possibility of mobility between our offices: Geneva, London, Paris, Monaco, Riga, Dubai
Training to develop and enhance your negotiation skills
Opportunity to become Sales’ manager and grow your own team
Variety of company benefits
QUALIFICATIONS AND PROFILE
Minimum 4 years of experience in Group Charter (mandatory for this application)
Fluency in English and French; other languages a great asset
Client focused with a high sense of responsibility while enjoying working with goals in a competitive environment
Self-starter who is not afraid to think outside the box and a strong team player
Results and goal-oriented
Very organized and multi tasks orientated person able to switch quickly from one activity to another (cold calls, flight briefs, negotiations, client meetings…) and to work under high pressure
Keen on delivering the highest possible customer service (hospitality experience is also an asset)
Swiss/EU passport