Private Aviation Coordinator Intern Madrid

Internship Job Description


WHO WE ARE

LunaJets is a leading private jet broker in Europe, based in Geneva, with more than 60 employees split amongst offices in ParisLondonRigaDubai and Monaco. We are a young, dynamic and multicultural team that has been disrupting the private aviation industry for the past 15 years. If you are motivated, proactive and client focused, join us to grow with us and be a part of our brand, business and values.

LunaJets has been rewarded for the past 4 years as the Best Employer of Switzerland for SMEs by the prestigious Bilan Magazine Award.


YOUR GOAL

Your goal is to manage various flight projects and provide a professional and efficient service throughout the booking and flight process. Supervised by the Aviation Advisors, you will ensure to provide the best customer service to our clients. Depending on your progress during the last month of your internship, you will assist your advisor in finding the best private flight options available on the market and help expand the LunaJets’ value proposition to different markets.


KEY INFORMATION
  • Location: LunaJets Madrid

  • Status: Paid internship

  • Period: 6 months

  • Position: Private Aviation Coordinator Intern

  • 5-days working week with different shifts (Off days will vary during the week - Late shifts and weekend shifts might be required depending on seasonality)


KEY RESPONSIBILITIES
  • Assist and support in the daily tasks the Sales Agents

  • Maintain and update partners information in LunaJets’ database

  • Support/answer clients’ questions or possible needs

  • Flight management and liaison between operator and client

  • Deliver exceptional personalized service to high-end clients

  • Analyze and research the market for individual private flight projects


BENEFITS
  • Rigorous training program that will enhance admin, sales, negotiation skills and problem solving

  • Team mentorship through Sales Managers in small teams of Advisors

  • Regular individual performance evaluations organized by the Sales Director

  • Use of LunaJets’ innovative sales tools (Mac, and IPhone will be provided)

  • Variety of company benefits


QUALIFICATIONS
  • Ongoing Bachelor’s degree in hospitality management required

  • Fluent in English and Spanish are mandatory

  • Flexible and willing to work under pressure

  • Strong organizational skills

  • Positive and can-do attitude

  • Understands the needs of the luxury market