Private Aviation Coordinator Intern Madrid
Internship Job Description
WHO WE ARE
LunaJets is a leading private jet broker in Europe, based in Geneva, with more than 60 employees split amongst offices in Paris, London, Riga, Dubai and Monaco. We are a young, dynamic and multicultural team that has been disrupting the private aviation industry for the past 15 years. If you are motivated, proactive and client focused, join us to grow with us and be a part of our brand, business and values.
LunaJets has been rewarded for the past 4 years as the Best Employer of Switzerland for SMEs by the prestigious Bilan Magazine Award.
YOUR GOAL
Your goal is to manage various flight projects and provide a professional and efficient service throughout the booking and flight process. Supervised by the Aviation Advisors, you will ensure to provide the best customer service to our clients. Depending on your progress during the last month of your internship, you will assist your advisor in finding the best private flight options available on the market and help expand the LunaJets’ value proposition to different markets.
KEY INFORMATION
Location: LunaJets Madrid
Status: Paid internship
Period: 6 months
Position: Private Aviation Coordinator Intern
5-days working week with different shifts (Off days will vary during the week - Late shifts and weekend shifts might be required depending on seasonality)
KEY RESPONSIBILITIES
Assist and support in the daily tasks the Sales Agents
Maintain and update partners information in LunaJets’ database
Support/answer clients’ questions or possible needs
Flight management and liaison between operator and client
Deliver exceptional personalized service to high-end clients
Analyze and research the market for individual private flight projects
BENEFITS
Rigorous training program that will enhance admin, sales, negotiation skills and problem solving
Team mentorship through Sales Managers in small teams of Advisors
Regular individual performance evaluations organized by the Sales Director
Use of LunaJets’ innovative sales tools (Mac, and IPhone will be provided)
Variety of company benefits
QUALIFICATIONS
Ongoing Bachelor’s degree in hospitality management required
Fluent in English and Spanish are mandatory
Flexible and willing to work under pressure
Strong organizational skills
Positive and can-do attitude
Understands the needs of the luxury market