WHO WE ARE
LunaJets is a leading private jet broker in Europe, based in Geneva, with more than 80 employees split amongst offices in Paris, London, Riga, Dubai, Monaco, Zurich and Madrid. We are a young, dynamic and multicultural team that has been disrupting the private aviation industry for the past 15 years. If you are motivated, proactive and client focused, join us to grow with us and be a part of our brand, business and values.
LunaJets has been rewarded for the past 4 years as the Best Employer of Switzerland for SMEs by the prestigious Bilan Magazine Award.
YOUR OBJECTIVE
Your objective is to provide support to our Head Concierge and our Sales Agents, before, during and after flights. You will be part of the concierge department, reporting to our Head Concierge and our Management team, ensuring luxury services, in charge of various projects such as catering requests, private chauffeur service, helicopter transfers, client support, etc…
YOUR RESPONSIBILITIES
Prospect and develop the company portfolio throughout proactive cold calling sessions whilst maintaining the upmost standard of bespoke service before, during and after the flight
Proactively approaching your list through outbound sales calls, emails and visits (both personal and virtual) and converting prospects customers
Develop an excellent knowledge of aircraft and charter processes
Operational side on a day-to-day basis, monitoring carefully all your flights (including outside of office hours)
Going at the airport when needed to supervise your flights and meet your clients
Building relationships with operators to ensure access to the widest possible range of aircraft and to provide solutions for customers
Build and maintain excellent customer relationships to ensure business
Reach sales and financial targets
Receive incoming requests for urgent charters virtually 24 hours a day
Presenting tailor-made offers to commercially minded clients
Observation/supervision of flight departures and arrivals
Reporting daily to your line manager in Dubai and to the management team in Geneva
We Offer
Competitive and dynamic salary based on sales target, possibility of monthly bonus based on company results
Flexibility in working hours and shifts (5 days working weeks, 2 days off per week, depending on flights’ overseeing happening over the weekend)
Possibility of mobility between our offices
Extensive training in private aviation charters’ sales and in business development
Variety of company benefits
QUALIFICATIONS AND PROFILE
You will have a 6-months internship agreement validated from your current school
Client focused with a high sense of responsibility while enjoying working with goals in a competitive environment
Self-starter who is not afraid to think outside the box and strong team player
Results and goal-oriented
Highly developed communication and prospecting skills
Very organized and multi tasks orientated, switching quickly from one activity to another
Fluency in English and French mandatory. Other languages will be a great asset (Spanish, German, Russian, Italian, etc.)
Keen on delivering the highest possible customer service (hospitality experience is an asset)
No aviation experience required
Available to start from January/February 2024.