Junior Concierge Intern

LunaJets is currently hiring

WHO WE ARE

LunaJets is a leading private jet broker in Europe, based in Geneva, with more than 60 employees split amongst offices in Paris, London, Riga, Dubai and Monaco. We are a young, dynamic and multicultural team that has been disrupting the private aviation industry for the past 15 years. If you are motivated, proactive and client focused, join us to grow with us and be a part of our brand, business and values.

LunaJets has been rewarded for the past 4 years as the Best Employer of Switzerland for SMEs by the prestigious Bilan Magazine Award.

YOUR OBJECTIVE

Your objective is to provide support to our Head Concierge and our Sales Agents, before, during and after flights. You will be part of the concierge department, reporting to our Head Concierge and our Management team, ensuring luxury services, in charge of various projects such as catering requests, private chauffeur service, helicopter transfers, client support, etc…

YOUR RESPONSIBILITIES

You will provide the best customer service to our clientele, and your duties will include the following but are not limited to:

  • Assist the Head Concierge and the Sales Agents with reservations and information, attending to the wishes and requirements of their clients

  • Understand customers’ needs and provide them with personalized solutions

  • Acquire extensive knowledge of hotels, chauffeur services & catering providers in the world

  • Anticipate clients’ needs in order to accommodate them and provide an exceptional guest experience

  • Maintain and update the company’s database with the most up to date information

  • Preserve positive ongoing relationships

  • Multitask and prioritize as necessary to meet customer needs

  • Represent the company with integrity and dedication

KEY INFORMATION
  • Location: LunaJets – Rue Lect 29, 1217 Meyrin

  • Starting date and duration : February 2023 - 6 months (min.)

  • 5-days working week with different shifts (Off days will vary during the week - Late shifts and weekend shifts will be required)

  • Various company benefits

  • Application to be sent to: hr@lunajets.com

QUALIFICATIONS
  • Perfectly fluent in English (other languages will be a great asset)

  • Flexible and willing to work under pressure

  • Strong organizational skills

  • Positive can-do attitude and strong team-player

  • Understanding of the needs of the luxury market

  • Understands the needs of the luxury market