Avis de nos clients sur la location de jet privé
Chez LunaJets, nous accordons une grande importance aux retours de nos clients sur la qualité de notre service et leur expérience de réservation. Les avis de nos clients sont notre plus belle récompense et nous motivent à nous améliorer constamment pour satisfaire et dépasser leurs attentes. En 2023, LunaJets a organisé plus de 14 000 vols en jet privé à travers le monde, en s’appuyant sur une large diversité d’appareils issus des principaux constructeurs de l’aviation d’affaires, tels que Bombardier, Dassault Falcon, Gulfstream, Cessna, Pilatus ou Embraer.
LunaJets certifie l’authenticité de l’ensemble des témoignages présentés ci-dessous et remercie chaleureusement ses clients, particuliers comme professionnels, qui prennent le temps de partager leur expérience de vol privé.

Dear Eymeric, dear Guillaume, I would like to thank you for this trip. Everything went well and the crew was really helpful. The food was delicious and the service of flight attendant Dolores “impeccable” Wishing you a Happy Easter and hope to see you again soon Warm wishes and stay safe
28.03.2021
Great job by Boris again.
26.03.2021
Thanks Guillaume, The client said everything was very well organised and worked perfectly. Have a good evening, best regards,
22.03.2021
I wanted to say that I couldn’t be happier with Sofia’s help on booking a Jet. She exercised the highest level of professionalism and understood it was a urgent matter - she acted immediately and communicated clearly throughout the process with lightning speed. I work in Professional Services and would rank her in the top decile of professionals I have had the pleasure to speak to. Kindest Regards,
22.03.2021
Our client had a lovely experience and is looking forward to availing your services soon. He mentioned everything was well taken care of. Also told him that you tracked him till he landed. He has expressed his gratitude. Thanks so much Tomas. Pleasure availing your service :)
21.03.2021
Dear Sir. The service was excelent.
20.03.2021
It was perfect. Very nice quiet plane, nice catering, proffesional and open pilots. Great. Thank You very much and we will repeat for sure!
15.03.2021
Thank you very much Gonzalo for the flexibility regarding departure time and also for being able to organising my flight on such short notice
15.03.2021
Also, I would just like to let you know how great Eriks is. Both myself and D. have used numerous Jet companies in the past and none of them meet the level of service that Eriks provides. I know the family are not easy to work with and make many changes to a single flight, and this is never an issue for Eriks, he always goes the extra mile to make sure that our requests are fulfilled. Eriks if full of knowledge and his guidance is very much appreciated, especially during the last few months when it has been a challenge to fly. He is a credit to your company. Thank you both for all of your help. Have a great day
02.03.2021
Dear Bryan We plan to travel again to Malaga. Our last trip with Lunajets to Malaga was perfect. That's why we ask you for an offer for a flight Zurich-Malaga on March 23th or 24th, 2 passengers. We are flexible at these 2 days. Best regards
28.02.2021
We had a brilliant experience Many thanks we will fly again with you Thanks
27.02.2021
All very good as per our previous flights , 5th this year thanks to Covid! Crew excellent and very professional same had flown our son + family to Bratislava in December. Good coordination with Boris to make sure weather allowed to fly to Gibraltar, as we would not have been interested to charter the PC 12 if we had to land in Malaga.. because of Covid border crossing issues
21.02.2021
EXCELLENT SERVICE AND WARM WELCOME
18.02.2021
Hi Tomas, I would like to say a massive thank you for organising another flight for me. The whole process from booking the flight till the landing and arriving to my final destination couldn’t be more easy and smooth.
07.02.2021
Just spoke to H., he was very happy with the service of his flight to Brasil. Says he will become a client. Congrats
16.01.2021
Tomás, boa noite ! Já estamos em SP ! Voo ótimo, avião excelente, tripulação muito simpática ! Tudo perfeito ! Obrigado e até a próxima!
16.01.2021
Dear Boris, We enjoyed a smooth flight, which departed on time. He would be grateful if you could pass on his thanks to the very nice crew please.
04.01.2021
Nice flight Boris. Thanks for all the preparation. In car now!
03.01.2021
Many thanks for Boris ‘s efficient actions which allowed to keep options open until we could be sure weather conditions would allow for today’s flight from Saanen to Bratislava. As for our previous flights this year, Boris was extremely helpful. Kind regards
26.12.2020
Dear Mr. Segard, The flight and preparations were very good. We are relatively new to private flying due to Covid, but will look to adjust our budgets for more experiences like this one. Best wishes,
23.12.2020
Dear Bryan, I just wanted to pass on my personal thanks for arranging our trip. Everything was faultless at both ends and the staff were all brilliant.
19.12.2020
On board, all good.... thanks for everything Tomas. Couldn’t have basked for better service from an agent... you in particular and Luna in general
10.12.2020
Dear Raphael, I am writing to express my sincere thanks to you and LunaJets staff for perfect flight. Everything was arranged in a great way, and it was our pleasure using your services. The flight itself went smoothly and was very pleasant, the crew was great - so once again thanks for good advice:) Have a great Sunday evening,
29.11.2020
Hallo, alles war perfekt, vielen Dank, wir kommen wieder. Mit freundlichen Grüßen
14.11.2020
Great service & great flight. Thank you,
06.11.2020
The flight yesterday was excellent! Thank you for your efficient service, and although I don’t expect to be a frequent customer, it is likely I will return to you in the future.
01.11.2020
I would just like to take the opportunity to say thank you for all your help and support since all this COVID madness started. You have been an amazing support in getting XXXX to and from his destinations for the racing during these extremely difficult times and made it possible to him to continue as normal as possible. I would just like you to know how extremely grateful I am and how much I enjoy working with you Please pass my comments on to your manager – you are an absolute credit to the LunaJets team Thank you and kind regards
10.10.2020
Wonderful thank you The flight was great. Very smooth, and great service. Food was very good also. We are very happy with your service. Thank you! Sincerely,
06.10.2020
Tomas has been so great! thank you
02.10.2020
Marc, I thought I would let you know that my wife and I really enjoyed the flight. The plane is beautiful and the service was first class.
01.10.2020
Dear Bryan Thank you for a first-class service. You are the best. Regards.
29.09.2020
Boris did an excellent job in making it all possible! Plane bit dated - but good value for money.
28.09.2020
Guests were very satisfied, thanks
23.09.2020
Thanks Bryan A super efficient service all round. Best wishes.
22.09.2020
Thank you for the ultimate attention you have provided me as a (very minor) client, 24/7. Your dedication to clients has been beyond anything I have experienced as a client and exactly everything I have asked my own staff to emulate. I appreciate I am a very small client since 2016, but I feel you have valued me as though I am your best client. Regards,
22.09.2020
Dear Guillaume First of all I wanted to let you know that the XXX President and delegation were very happy with the flight, service and crew yesterday. Indeed they were asking if the same plane would be available also for the trip to XXX this weekend XXXSEP. The delegation is: 5 or 6 on the way to XXX, 6 on return. Many thanks and have a nice evening
21.09.2020
You are a star! Many thanks for everything.
20.09.2020
Excellent service in every respect. Thank you! Will be coming back.
19.09.2020
Hi Boris Just to say a big thank you for all your help over recent months. You have been really helpful and incredibly responsive. Private charters have been a real eye opener and a great experience. We would not have gone to Spain or Loch Lomond without you - and the changes of scene and the experience have been worth the money. We are not sure when we will next venture “away” but may well be in touch in due course. Best,
16.09.2020
I loved Flying Lunajets. Great service and you really went all out when I had a hiccup. Look forward to flying again soon !!
13.09.2020
Boris was great!
31.08.2020
Just perfect.
25.08.2020
My Client who I booked the flights for said that she had a great experience. That everybody was very professional and that she was very please with all the part of the trip from bookings to pilots, flights attendants and handlers.
15.08.2020
Thank you so Much for organizing our flight . We appreciate the high class service you provide. Special Thanks to Advisor Sofia for taking care of our journey from the day when we sent the request for the flight to the day of our departure. Looking forward flying again with you!
12.08.2020
Hi Sofia and Emyeric, Hope you are both well. Just wanted to say thank you both so much for all the help with our trip to Corsica. Everything was perfect! Big thank you!!! Hope you enjoy the summer and stay safe :) All the best,
06.08.2020
Boris and the whole process was excellent from start to finish for the second time! Very happy with the entire service🙏
24.07.2020
Thanks for everything. The captain was helping us, through our difficulty of loosing our passports. Amazing effort and service. Thank you!
22.07.2020
Dear team - the booking experience was very smooth and fast, I would particularly like to mention that Felicia's support was excellent as this was a very last minute flight and we were working with your company for the first time (we found your details on the internet). Regarding the flight experience I heard from the passenger that she very much enjoyed the flight and everything was fine. Thanks again, for sure we will be in contact in the future for further flights!
22.07.2020
Thank you so much!
18.07.2020
Flight was great, thank you!
16.07.2020
Great service from booking to handling.
15.07.2020
Boris did a great job as usual.
14.07.2020
Had a great trip! Thank you for the perfect service!
13.07.2020
Hello Feli… I hope you are having a good weekend... We are getting settled at our house in New York... I want to personally thank you for helping us get from Germany to America. You did a good job making my family‘s travel experience fun, easy, and safe. Christina and I are very happy with the way everything turned out and look forward to working with you in the future... Take care... I will be in touch...
08.07.2020
Bryan at LunaJets managed get the delay down so the inconvenience was limited. I appreciate his handling of the situation and his great service in general.
07.07.2020
Great experience, very smooth process and attentive staff.
03.07.2020
The experience was excellent from start to finish. I have flown a great deal privately and this certainly ranked very high.
25.06.2020
Sales agent - Eriks was exceptional, very helpful and always there if needed. Pilots were fantastic and very professional. Excellent experience.
17.06.2020
Boris was very helpful!!
17.06.2020
All perfect! Thanks and see you soon , regards
17.06.2020
What a wonderful time and experience we had from the moment we arrived at Luton Airport until departure from Faro Airport to our destination near Lagos. Everything was amazing The service, the delicious food, and the comfort and speed of our journey Could not ask for anything more!
11.06.2020
Thanks for this nice experience - next trip.... i'll again call you. THANK YOU VERY MUCH.
08.06.2020
Добрый день Пётр! Спасибо огромное! Все было просто супер! Обратно также полетим с вами)) Good afternoon Petr! Thank you so much! Everything was just super! We will also fly back with you))
06.06.2020
I had a wonderful experience. Booking was easy and the agent who helped me, Boris, was very attentive and dealt with all my requests with a great attitude. He was always available at almost all hours. The flight was very comfortable, the ground experience both at the departure and arrival destinations was a breeze. Thank you so much LunaJets. This is a scary time to be traveling, given the emergence of Covid-19, but this trip was stress-free, relaxing and fun. I will definitely fly with LunaJets again and recommend it to others.
26.05.2020
Everything went clockwise
21.05.2020
All went well very professional.
16.05.2020
A special thanks to Petr for all his handwork to arrange and get approval for the flight in such a difficult time. Bravo
15.05.2020
Super flight and very helpful with the booking by Mr Anatole Chappuis
09.04.2020
Thank you very much for the excellent service!
01.04.2020
We really thank you for all the support and efforts done to help our clients getting back home during such difficult times. Also the last minute changes in Russia were handled with great timing and efficiency. We have worked already in the past with you and when needed we will definitely contact you again. Special thanks to Sofia who was very supportive and always available even during the weekend and extra hours. We really appreciated it.
28.03.2020
Very positive experience. Quick response...flexible approach to client.
24.03.2020
Hi Felicia , thank you and all at Lunajets for looking after my daughter and friends in an emergency departure during the Covid-19 crisis from Ecuador, Prior to the girls arrival you made sure everything was in order so that the departure was very smooth. As several airports closed it doors you worked along with the pilot to assure a new arrival destination was obtained. You kept me fully informed every step of the way. I cannot thank you enough. Your experience was amazing. Excellent! Again, thank you.
15.03.2020
Today we rented a private jet through your company. I just wanted to say that Aleksandra provided incredible help in getting a plane with very little notice. She is a very professional and very well mannered person. You are fortunate to have such a person in your organization. Best regards.
15.03.2020
Feli was great - helpful and efficient from start to finish! Thank you all, in particular the crew. My parents-in-law are home safe and sound.
14.03.2020
I was really satisfied especially with the booking process as my request was urgent. Thank you.
12.03.2020
Thank you. Boris was everytime online and kept us in touch. Suggest that together we did everything that was possible in that situation (last minute order). Do recommend them.
12.03.2020
Erics was amazing to deal with.
11.03.2020
Congrats! Good service & nice plane
01.02.2020
As always a pleasure to use your company
28.01.2020
We enjoyed our flight and service and catering was excellent
06.01.2020
Pilots were really amazing
23.11.2019
Eriks Ziverts was very attentive and made the whole reservation experience enjoyable
15.11.2019
Good job by Boris as usual.
02.11.2019
Excellent service by Mr. Jandric and great flight experience with the crew. Well done to all of you!
21.10.2019
Seamless, thank you
04.10.2019
It was a great flight and really nice captains
03.10.2019
Felicia, thank you and the LunaJets team for another amazing flight. The XLS was a very nice aircraft and the flight crew and our experience was top notch. Excellent! Again, thank you.
16.09.2019
Max provided us with a truly superb professional, personal service. We would certainly use you again and recommend your service to others.
29.08.2019
A very professional company thank you.
28.08.2019
My husky Victor and I were delighted to fly with you
23.08.2019
Hi Marin, Flight and assistance was excellent. You're help was also invaluable and much appreciated. Please use credit card for payment. Thanks again.
19.08.2019
I like to fly in style and on time, and Victor V. perfectly understood my private jet needs.
16.08.2019
Had a great flight experience. Thanks
10.08.2019
Feli is 24/7 available, and with great focus on clients needs. Great Job!
05.08.2019
Thank you Felicia! XOXO for a private jet experience that was the best to date!
02.08.2019
Thank you, will use you again
30.07.2019
Exellent job from Eriks for the booking, from Borris for the flight management, pilot and plane excellent.
28.07.2019
Great service provided by your team. Perfect flight, great crew. Thank you
20.07.2019
Great experience!
13.07.2019
I will use you again, great service!
06.07.2019