Kundenstimmen von LunaJets Privatjet-Charter-Kunden

Great service from booking, flight and FBO staff.

This is my second booking with Marie. She has given me the best deal so far.

Everything is very smooth.

Very efficient booking as always, and a really extraordinary experience on board!!

I would like to thank Luna jets team specifically Mr. Jules Aubertin for his help and support during my journeys with my wife, and I hope seeing you again in my next flights. Again thank you all

Tout absolument parfait Maintenez ce cap et ne changez vos exigences d’où résultent ces excellents avis. Merci à tous vos collaborateurs.

Everything was handled professionally as was the flight itself. Looking forward to my next flight.

Great service, I will certainly use LunaJets again.

TRES BIEN

5 stars experience

Today I received the card and pen, I would like to express our thanks for the great service and gift, we look forward to working with you in the near future.

Parfait

Nice crew and nice plane.

Toujours à l’heure. Merci

Great flight, thank you.

Thank you very much ... the flight was perfect! Everything worked out great, service was great and we arrived in Tel Aviv on time. Thank you very much, we are looking forward to the return flight!

Everything was fantastic. Great crew, tasty snacks, and a great flight.

Excellent in every way

A very good trip from all points of view . Thank you . I will let you know who will be coming back with us later.

All good

Bonjour, Nous sommes très satisfaits de ce vol. Notre interlocuteur principal Rémi Aubin a fait le nécessaire pour que tout se passe parfaitement bien sur l'ensemble de la prestation. Idem pour Fara Galati qui a pris le relais au retour. Nous vous remercions pour la qualité de votre service.

Parfait ! Belle amelioration depuis ma premiere experience il y a une dizaine d annees ! Merci

It was all perfect thank you!

See soon again ✈️

It was a great trip! We thoroughly enjoyed it. I’m glad you sold us on the Pilatus, as we liked the size of it and it wasn’t loud, as I feared it might be. The captain and all we met were excellent as well! I also appreciated that our V-class in Paris already had a car seat for our daughter. Thank you again for coordinating the trip. We’ll definitely fly with LunaJets again sometime.

Was great !!

Bonjour, n'étant pas coutumiers de ce genre de service nous avons tous été séduits par ceux-ci. Un seul interlocuteur du début à la fin du dossier rassure (Mr Aubin dans notre cas) il a toujours répondu rapidement, a su concrétiser nos demandes (catering de retour! ) Merci. Je pense que vous pourriez développer le catering à bord dans le sens ou nous avions demandé plutôt un en-cas type mini sandwiches (au lait ou autre) ou mini wrap, mini club sandwiches.... plutôt qu'un sandwich 'repas'. mais il était de très bonne qualité en étant moins adapté au moment avec une coupe de champagne. Le steward à bord fût très professionnel et sympathique. Horaire bien respecté. A refaire. Encore merci.

Miss Tessier was the perfect person to handle everything absolutely perfect for us. We will come back again to you guys. It was amazing!!

Toujours un plaisir de voyager avec vous. Merci à l’équipe.

Gonzalo is very professional and costumer centric. He was always available and tried to find the best solution for us! We will definitely work more often with Lunajets in the future! Big thanks to Gonzalo Mena!

vol super appareil super capitaine super hôtesse super super +/+ vol parfait

Everything went well. Thanks…

Merci à toute l’équipe!

Partendo dalla prenotazione, complimenti per la cortesia celerità e professionalità, un plauso speciale ad Andrea ed il suo modo di porsi e lavorare, volo, catering, piloti e servizio TOP. Grazie

Ces 2 voyages, Londres Paris, et Paris Londres ce sont déroulés avec merveilles! Augustin a su faire preuve de rigueur et a prit en consideration toutes mes demandes. Je recommanderais pour sur Luna Jets a mes collaborateurs pour que ce sois pour des raisons personnelles ou professionnelles.

Merci pour tout ses vols

Thanks for overcoming the issue of one of our planes being grounded with maintenance issues

Very polite and helpful pilots and the food was better too.

Super professionalità, non vedo l’ora di prendere un’altro volo. ♥️

All went well. The pilot did thorough checks prior to take off just to be sure everything was ok. Which I’m pleased about.

Gonzalo was very helpful with proving updates and any last-minute requests we had. The team are always helpful as we have also been looked after by Maria (she was on annual leave on this occasion) the aircrew were very nice too. We will continue to use LunaJets over our other jetcard provider from now on.

Just wanted to say, thank you for your service everything was perfect. We appreciate your professionalism and communication in managing these booking for us. Please pass on my thanks to your management team as well. We look forward to returning later in the year and engaging your services again.

My husband has a company jet contract through XO but flying international isn't part of the their contract but I will keep it in mind. It was a true pleasure flying with your people. They were truly amazing, thanks again for accommodating us on such short notice. Thanks

Good flight. Nice crew. I will try to book again with you. Many thanks

Bonjour DELBRUYERE, Je tenais à vous faire part de notre satisfaction concernant le vol de vendredi 18/03/2022, tout était parfait.

impeccable. les pilotes sont top. le service au sol est top

Flight went well, Craig did an extremely good job with some very last minute changes. Overall we were very impressed with the service.

C’est toujours un plaisir pour nous de travailler avec Rémi. Nous luis accordons une grande confiance et ne sommes jamais déçus ! Professionnalisme, réactivité, sympathie le caractérise. Nous serons ravis de renouveler l’expérience avec Lunajets pour nos prochains affrètements: de la transparence sur le marché de l’aérien, de l’intelligence pour bien appréhender nos problématiques, une excellente gestion avant opération, pendant le weekend et le service après-vente quand cela se justifie. Cette relation privilégiée et de confiance garanti à Lunajets que nous resterons vos clients pour les prochaines opérations. Je vais cliquer sur 5*****

Merci à Rémi pour son professionnalisme, sa réactivité et sa négociation. Au plaisir de collaborer de nouveau avec Lunajets. Point de vigilance sur le suivi des bagages à l'arrivée à CDG notamment avec les prestataires concernés.

Good efficient service

Remi Aubin is great! Very helpful with everything, clear in communications and we trust him with all our future bookings.

The excellent planning and execution allowed me to realize a very tight schedule in three countries in two days. Very good availability of pilots.

Christelle à été parfaite du début à la fin. Elle nous a accompagné du mieux qu’elle a pu, en s’adaptant constamment à nos exigences. Chapeau à elle! Je recommanderais volontiers LunaJets à mes amis.

Great job, will definitely charter again and again!

Super Voyage sans Turbulence, avion très sympa, équipahe trés agréable et arrivé on time! Merci c était top!

Fantastic - thanks so much. We love LunaJets and Christelle.

Great service. Thank you so much for helping us to get home!

Merci pour tout Christelle, You are the best!!

Gonzalo arranged an incredible experience for Mexico - Faro flight, huge thanks to him and to the entire crew, they were fabulous

Thank you Vladislav!

1st class, as always.

Got here safe n sound Antanas, flight was excellent, thank you for everything.

Experience mitigée. Décollage retard 1:15 du Bourget. Mais bon suivit de Christelle et du handling Astonsky. Premiere fois que j ai un retard aussi long avec lunajets qui ma offert une compensation. Je rebookerai avec eux

Very professional staff and well managed.

Thanks so much. We like to book last minute and big big thanks to Vladislav for the excellent support!

Dear Eymeric, Everything is good about fly on 28th Jan & smoothly and thank you for provided the global service for us and good price offer also, in the future fly I’ll recommend other friend for booking with Luna Sa, I would like to commend luna for providing service and Mr Vlad for care with customers. Thanks Best Regards

Everything was spot on, we will definitely use you again

I enjoyed my whole travel even more than I expected and I expected it to be perfect. Thank you very much.I will certainly choose Lunajet again in future

Merci pour tout et à bientôt !

Un grand merci à Christelle qui s'est merveilleusement occupé de nous.

Service top

Good day Mr. Segard, Thank you for your follow up email and for taking great care of us. We felt truly appreciated as a client and the service was back to what we are used to have. The amount of dedication Guillaume and your team provided to us was priceless. We are very grateful. We know even in the best companies bumps can occur, the difference will always be when we can see the support from the team to navigate the issue together. We left the bad experience behind us. We had an amazing time in Europe. We will contact your company shortly again, we are just waiting to see where the pandemic will go on the next few days. Kind regards,

Flawless….

Hi Tomas, Thank you so much for being so helpful and efficient - the family were very happy with the whole experience from the ground transportation to the flights themselves. We will certainly be back in touch when the family have a need for a similar service in the future.

Wonderful service. David is very attentive and helpful. I will certainly be using LunaJets more in 2022 !

Your colleague Petr is very thorough and an asset to your business.

Tout a été parfaitement orchestré.. Bravo!

Good

Tout s'est parfaitement déroulé, rien a dire. Merci!

Thanks to Boris and the team for the hospitality and flexibility.

Have already emailed my thanks to Thomas. Special thanks to the Stewardess for her kindness towards my Dachshund.

After two great flights together, I can say that Vladislav is one of the best people I have ever worked with. 100% professional, focused and with great charisma. I really hope we can fly together again.

Everything fine perfect service

Bonjour, Le vol était agréable, le personnel irréprochable, je suis totalement satisfait de ce vol.

Eriks Great ! Thank you for your again for Excellent service This was my first time as a private customer To order a Private Jet , and I’m very impressed With the process and excellence in execution Best regards from Uzbekistan

Everything was amazing. Thank you so much

Great service , best flight ever thanks again

Hello Antanas, Yesterday’s flight went without problems and on time. Captain Müller and Co. were very attentive and friendly. Thank you!

Hi Colin! The plane was perfect and the crew were great. I was very pleased. Frankly - best ride with you guys so far! :)

Excellent all round. Thank you

We feel privileged to be able to use Lunajet’s services and felt both satisfied and delighted.

Good 1st flight today with LunaJets! Thanks and many more to come.

Made covid travel easy. I only wish I had remembered to have a car waiting in London.

Thank you, it was perfect

Your captain and co-captain are amazing! Impressed with smooth landing experience.

just perfect

Fabulous Experience- Trans Atlantic trip. highly recommend. We will be using Lunajets again! Thanks

Dear Eymeric, I am a client who has used your service a couple of times and plan to use it many more. I’d like to complement Derrick Wang as being an exceedingly professional, very service oriented, very customer-based young man, he has been a pleasure interfacing with, and while I know that you take good care of him, I wanted to put in an extra good word of commendation. I feel that he represent your company exceedingly well, he has been very eager to make sure the experience is top notch and an overall pleasure to work with as well as a big part of why I will continue to use your service. I run my own business and understand the importance of exceptional service and I thought you would like to know these things. A very satisfied client, With many thanks and best wishes,

Good morning Mr Segard, Thanks for asking, the Cannes- Zurich flight was very good, on time and good pilot.

Lovely safe journey, everything ran like clockwork.