Kundenstimmen von LunaJets Privatjet-Charter-Kunden

Toujours satisfaits! Une bonne équipe.

Amazing service, Eriks was amazing, honestly the best, and made our booking to the flight experience so professional and great. Also the best cost out there in the market!

Nice plane, well kept, great crew. We are very happy.

Dealing with Paul from the start has been a pleasure, he is very professional and helpful. We just completed the first leg of our journey and everything was perfect. Thank you LunaJets, we couldn’t have hoped for a better experience!

We had another very pleasant flight with LunaJets, from the booking process to the flight itself. The crew were very nice and attentive and the aircraft in excellent condition.

Always happy with the service and pricing, moreover the personal approach is highly appreciated.

Bonsoir Marie, Vous avez été très efficace et opérationnelle. Nous sommes très satisfait. Je vous remercie.

The pilot on our flight Julien was excellent not only in terms of flying but in the client servicing side. Wonderful person.

Organisation avant le vol et après le vol : aller-retour parfaite. Communication avec Erwann Provost exceptionnelle, grand professionnalisme comme toujours avec lui quant à l'organisation et le choix de l'avion. Vol et transferts: parfait.

Tutto perfetto. À bientôt.

The flight was really smooth and extremely pleasant. Thank you once again for your attention and assistance throughout.

All went very smoothly, including the handling at the three airports. The itinerary worked well, the aircraft was comfortable, the flight was good, the crew were friendly and professional.

Merci pour l'organisation et la qualité de vos services.

Great experience and great flight. Thank you!

Positive experience, helpful and professional staff.

Merci à Matthieu et Rémi pour leur disponibilités et leur professionnalisme. À très bientôt.

Приятно сотрудничать с Лунаджетс. Высокий сервис и клиентоориентированность. Особенно порадовала работа Владимира, который помимо помощи в организации всех трансферов и подбора оптимального маршрута лично встретил гостей в аэропорту и сделал небольшой подарок. Будем обращаться еще.

Best flight ever. Thank you.

Service and crew were fantastic. We'll see you again.

Top service dans la qualité, l'exécution et la réactivité. Merci à Jules pour son suivi et à bientôt.

I've never flown with this operator before – happy to provide some feedback: -Very pleasant crew indeed and helpful. Met me at the security gate and we went straight to the aircraft due to weather and slots, as time was running out. Proactive 10/10. - The interior is tired, but all OK. Catering was fine. Cleanliness 9/10. - Crew: Perfect English, spot on and helpful. 10/10. The old Mitsubishi Diamond has become a good aircraft. Would I use them again? Yes. Would I recommend them? Yes. Many thanks again for sorting this out on short notice.

Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.

Bravo à Erwann, un vrai bonheur de travailler avec lui. Merci pour tout.

Everything was great, thanks a lot. I will definitely book again in the near future.

Ça a été absolument parfait du début à la fin. Tout s’est déroulé à merveille. Encore un grand merci et je reprends contact avec vous.

Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?

Bonne réactivité. Merci!

Excellent!

Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.

Très bon vol incluant accueil et suivi de Sacha, et prestation dans l'avion. Très bonne réactivité. Nous sommes très satisfaits de ce premier vol.

Opération très bien maitrisée par Mr Erwann Provost avec un vol retour compliqué du fait de la météo. Un grand merci pour la maîtrise de ce dossier qui a permis à nos voyageurs de rentrer comme prévu.

All went well.

Mehdi was extraordinarily efficient, very sensitive to our urgency and super helpful. I feel lucky he was there to help us in time of need, since we had to fly back to Madrid urgently.

Thanks for an excellent service.

We are delighted and thankful to travel with LunaJets; another splendid arrival! Many thanks to all involved.

Very helpful and efficient response to an immediate request.

Dear Eriks, everything was ok. Many thanks to you and all the LunaJets team for your kind gift.

The flight was brilliant.

Just want to say Paul Lanxade is a credit to LunaJets. His customer service and care was second to none. He was always available when I needed to know something and very thorough in following up on things that mattered. The whole experience was excellent from start to finish and I would definitely use LunaJets again when needed in the future.

Many thanks Erwann for your great help and support. Really appreciate it.

All great! Super smooth from start to finish. After my initial enquiry, Sara reacted very quickly, she was very helpful and an agreement was reached. The payment instructions were clear. Biggin Hill was excellent, super easy, calm and helpful. My pilots were excellent, smooth flight, took off exactly on time and landed early. Bags offloaded, taxi ordered, and a stress-free journey home. Oh to be able to do this more often!!! Just excellent, many thanks!

Voyage merveilleux. Qualité Suisse. Ponctualité, respect, gentillesse, et politesse.

The trip could not have been smoother and I will definitely use your service again in the future. Thank you very much.

Great service as always!

That was a really comfortable plane. I hope i can fly in that one again! Thank you.

Pour moi le service est primordial - ici mon PoC (Paul Lanxade) a bien géré les détails jusqu'au bout, c'est un élément clef pour moi.

All went smoothly and according to plan.

Mr. Erwann Provost did an excellent service in both our flight bookings 25th October and 29th October. He assisted and provided me at the best he could. Hence, meeting our company owner's high expectations. We will definitely use LunaJets again in our future special flight requirements. Erwann is a feather on your back.

Always efficient service and quality operators.

Dear Mehdi, Thank you everything was perfect.

Thank you Vladimir again for your excellent help, the flight was perfect, all went extremely well… puppies arrived safe and sound 😊 I will refer my friends/clients to you and use your services again if need be.

Hi Vladimir, Thank you again for your excellent help, the flight was perfect, all went extremely well… puppies arrived safe and sound 😊 I will refer my friends/clients to you and use your services again if need be. Best regards

The flight today was very good. Thank you

It was the most amazing flight, Tamsin, with a wonderful captain & crew. Thank you all so much!

Great team work Paul-Pascal-Thomas! Thank you.

Excellent service - all staff very pleasant, good aircraft and food

Wonderful flights, very very friendly crews, everything went perfect. Thank you so much!

Très satisfaite du service. j'étais en contact avec Erwann Provost qui est une personne sérieuse, professionnelle et réactive. je n'hésiterai pas à renouveler l'expérience avec vous. mes clients ont été également satisfaits.

Excellente experience client

Food & beverage self-service

Everything was professional, easy and good pricing. I would strongly recommend you to anyone.. And I will definitely use your services again.

THE BST service by Thomas Hauser

Vol parfait

Paul Lanxade is a great professional and takes care of everything in an exceptional way - always available, providing regular feedback and taking care of all the requests.

Luna Jets was impeccable! They were well organized and had a wonderful experience booking the flight and the crew!

The flight was comfortable, the flight was not delayed, and the service was excellent. We thank you for your kind cooperation

I know that you always depend on slots, but next time I would like to make sure we fly on the requested time, so we don't have to change all the plans.

Everything, as usual, was excellent. Thank you!

Everything was great, we are very happy with everything. Pilots were nice, the driver also.

Tomas and Tamsin, I want to thank you for the fantastic flight. As always, very helpful and proactive. I hope to connect with you soon, and keep up the fantastic job.

Was from booking til the landing a fantastic experience. One star less on flight experience is not because of your company but because the thunderstorm we were in while landing, pretty scarry, but wonderful and kind pilots. Look forward to fly with Lunajets soon . Special thanks to Mr. Vladimir and mr. Van Beveren (pilot) for their kindness. Worth every Euro.

Tout était ok pour ce vol, merci

100 % perfect ! checkin, pilots, plane, flight, scedule, ground staff. perfect.

Thanks a lot.

It was a beautiful journey from the moment of booking to the arrival at the hotel, very recommended.

Mehdi est top. Courtois et efficace . Le seul problème est le mode de paiement par e-mail . Je n ai pas les codes ebanking et je ne sais pas manipuler tous ces trucs de manière générale . Pourquoi ne pouvons nous pas payer par carte de crédit ? Simple et efficace Pourquoi ?

Super well organized and super smooth. Super nice pilot too

Équipage top!

Bon avion , bon équipage , bon catering

On time great crew. Plane a bit in need of updating interior.

Over all, very good service from yourself, the crew , and also by staff at Gstaad and La Mole airports . The PC 12 is the ideal plane for this type of transfer . Not so good an experience in strong winds however, but that is the price to be paid with a lighter aircraft I guess ! Would certainly use LunaJets service again at a future date

Thanks crew were great and accommodating and Thomas really helped as well. Great team

All in all was good.

Super helpful, Raphael was a great help and always available and responded to questions very quickly. Made the whole booking experience very easy. Thank you so much!

All good and We’re satisfied with Vladimir’s service.

Very pleased with Vladislav’s service.

This was a perfect experience. Wonderful plane and great in flight service

Thank you so much

Everything was great. Thank you!

Tout bien passé 👍

Super vol super équipage! Vraiment dommage que le vol soit parti en retard.

Thank You very much for Your kindest support last night, definitely Your presence at a lounge made a difference.

Très bonne gestion de toute l'équipe LunaJets malgré le contexte difficile dû à la grève des aiguilleurs du ciel en France le 06 juin 2023

Excellent work done by Rajat, been superb to deal with so far. Look forward to working together Thanks

Spero che il volo sia andato bene e che l'aereo e l'equipaggio vi siano piaciuti. Volo tranquillo, grz alla prossima Boris…gentilissimo

Gracias Lunajets. Todo ha sido fenomenal

Well served on very short notice Would definitely recommend.

It was very, very good.

Tout c’est tres bien passe

Top service top voyage merci