Recensioni dei clienti LunaJets sul noleggio di jet privati

Service and crew were fantastic. We'll see you again.

15.03.2024

I've never flown with this operator before – happy to provide some feedback: -Very pleasant crew indeed and helpful. Met me at the security gate and we went straight to the aircraft due to weather and slots, as time was running out. Proactive 10/10. - The interior is tired, but all OK. Catering was fine. Cleanliness 9/10. - Crew: Perfect English, spot on and helpful. 10/10. The old Mitsubishi Diamond has become a good aircraft. Would I use them again? Yes. Would I recommend them? Yes. Many thanks again for sorting this out on short notice.

22.02.2024

Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.

20.02.2024

Everything was great, thanks a lot. I will definitely book again in the near future.

12.02.2024

Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?

02.02.2024

Excellent!

30.01.2024

Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.

25.01.2024

All went well.

18.01.2024

Mehdi was extraordinarily efficient, very sensitive to our urgency and super helpful. I feel lucky he was there to help us in time of need, since we had to fly back to Madrid urgently.

11.01.2024

Thanks for an excellent service.

04.01.2024

We are delighted and thankful to travel with LunaJets; another splendid arrival! Many thanks to all involved.

29.12.2023

Very helpful and efficient response to an immediate request.

26.12.2023

Dear Eriks, everything was ok. Many thanks to you and all the LunaJets team for your kind gift.

21.12.2023

The flight was brilliant.

16.12.2023

Just want to say Paul Lanxade is a credit to LunaJets. His customer service and care was second to none. He was always available when I needed to know something and very thorough in following up on things that mattered. The whole experience was excellent from start to finish and I would definitely use LunaJets again when needed in the future.

16.12.2023

Many thanks Erwann for your great help and support. Really appreciate it.

06.12.2023

All great! Super smooth from start to finish. After my initial enquiry, Sara reacted very quickly, she was very helpful and an agreement was reached. The payment instructions were clear. Biggin Hill was excellent, super easy, calm and helpful. My pilots were excellent, smooth flight, took off exactly on time and landed early. Bags offloaded, taxi ordered, and a stress-free journey home. Oh to be able to do this more often!!! Just excellent, many thanks!

30.11.2023

The trip could not have been smoother and I will definitely use your service again in the future. Thank you very much.

21.11.2023

Great service as always!

21.11.2023

That was a really comfortable plane. I hope i can fly in that one again! Thank you.

17.11.2023

All went smoothly and according to plan.

04.11.2023

Mr. Erwann Provost did an excellent service in both our flight bookings 25th October and 29th October. He assisted and provided me at the best he could. Hence, meeting our company owner's high expectations. We will definitely use LunaJets again in our future special flight requirements. Erwann is a feather on your back.

25.10.2023

Always efficient service and quality operators.

21.10.2023

Dear Mehdi, Thank you everything was perfect.

11.10.2023

Thank you Vladimir again for your excellent help, the flight was perfect, all went extremely well… puppies arrived safe and sound 😊 I will refer my friends/clients to you and use your services again if need be.

08.10.2023

Hi Vladimir, Thank you again for your excellent help, the flight was perfect, all went extremely well… puppies arrived safe and sound 😊 I will refer my friends/clients to you and use your services again if need be. Best regards

08.10.2023

The flight today was very good. Thank you

22.09.2023

It was the most amazing flight, Tamsin, with a wonderful captain & crew. Thank you all so much!

06.09.2023

Great team work Paul-Pascal-Thomas! Thank you.

21.08.2023

Excellent service - all staff very pleasant, good aircraft and food

18.08.2023

Wonderful flights, very very friendly crews, everything went perfect. Thank you so much!

13.08.2023

Food & beverage self-service

08.08.2023

Everything was professional, easy and good pricing. I would strongly recommend you to anyone.. And I will definitely use your services again.

05.08.2023

THE BST service by Thomas Hauser

31.07.2023

Paul Lanxade is a great professional and takes care of everything in an exceptional way - always available, providing regular feedback and taking care of all the requests.

31.07.2023

Luna Jets was impeccable! They were well organized and had a wonderful experience booking the flight and the crew!

26.07.2023

The flight was comfortable, the flight was not delayed, and the service was excellent. We thank you for your kind cooperation

26.07.2023

I know that you always depend on slots, but next time I would like to make sure we fly on the requested time, so we don't have to change all the plans.

25.07.2023

Everything, as usual, was excellent. Thank you!

24.07.2023

Everything was great, we are very happy with everything. Pilots were nice, the driver also.

23.07.2023

Tomas and Tamsin, I want to thank you for the fantastic flight. As always, very helpful and proactive. I hope to connect with you soon, and keep up the fantastic job.

23.07.2023

Was from booking til the landing a fantastic experience. One star less on flight experience is not because of your company but because the thunderstorm we were in while landing, pretty scarry, but wonderful and kind pilots. Look forward to fly with Lunajets soon . Special thanks to Mr. Vladimir and mr. Van Beveren (pilot) for their kindness. Worth every Euro.

21.07.2023

100 % perfect ! checkin, pilots, plane, flight, scedule, ground staff. perfect.

16.07.2023

Thanks a lot.

15.07.2023

It was a beautiful journey from the moment of booking to the arrival at the hotel, very recommended.

14.07.2023

Super well organized and super smooth. Super nice pilot too

13.07.2023

On time great crew. Plane a bit in need of updating interior.

08.07.2023

Over all, very good service from yourself, the crew , and also by staff at Gstaad and La Mole airports . The PC 12 is the ideal plane for this type of transfer . Not so good an experience in strong winds however, but that is the price to be paid with a lighter aircraft I guess ! Would certainly use LunaJets service again at a future date

08.07.2023

Thanks crew were great and accommodating and Thomas really helped as well. Great team

06.07.2023

All in all was good.

05.07.2023

Super helpful, Raphael was a great help and always available and responded to questions very quickly. Made the whole booking experience very easy. Thank you so much!

05.07.2023

All good and We’re satisfied with Vladimir’s service.

04.07.2023

Very pleased with Vladislav’s service.

01.07.2023

This was a perfect experience. Wonderful plane and great in flight service

01.07.2023

Thank you so much

29.06.2023

Everything was great. Thank you!

21.06.2023

Thank You very much for Your kindest support last night, definitely Your presence at a lounge made a difference.

13.06.2023

Excellent work done by Rajat, been superb to deal with so far. Look forward to working together Thanks

06.06.2023

Well served on very short notice Would definitely recommend.

03.06.2023

It was very, very good.

01.06.2023

Very good, quick and easy to book. Flight was excellent. Pilots informative and helpful

27.05.2023

Excellent all around Thanks

26.05.2023

We enjoyed the service and the flight, all very smooth

21.05.2023

Everything was smooth, i appreciate the effort of the captain also in getting us on time to our destination. I will book again later this summer! :)

21.05.2023

Window for flight time needs improvement. All other reputable charter companies offer a 2-4 hour slide especially on the departure.

17.05.2023

Everything was excellen, Thank you!!

15.05.2023

Christelle, as always, the best service!

13.05.2023

Excellent flight, successful day, many thanks for the great service as usual 🙏🏻🙏🏻🙏🏻

07.05.2023

It was amazing thank you very much

07.05.2023

All was great. Please pay closer attention to food selection in Egypt. It is quite scarce, so maybe better to fly off with some European products. The service onboard was superb.

06.05.2023

Thank you special thanks to DON who monitored the flights and was always in contact very professional!

28.04.2023

The aircraft, service and catering was perfect. Thank you very much for organizing and for your follow up 🙏🏻

27.04.2023

A massive thank you to Jules at Luna Jet, I would highly recommended them. The experience was amazing and the service was beyond first class from start to finish. I will be using Luna again in the near future.

26.04.2023

Seamless booking and good flight. Good service on aircraft as well.

21.04.2023

We enjoyed the crew and the plane very much. I appreciate all your help and will call you next time. Thank you very much and I hope to do business with you in future.

13.04.2023

Just wanted to say thank you. Everything went very well with our flight today and we are enjoying Florence. Thank you for your helpful service.

08.04.2023

Dear Mr. Boris Jandric, I wanted to take a moment to express my deepest gratitude for your incredible efforts in arranging a private jet for me within just two hours. Your speed, efficiency, and dedication to customer service are truly unparalleled, and I am so grateful for your help in making this trip possible. Once again, thank you so much for your exceptional service.

08.04.2023

All really fine and professional.

05.04.2023

It was very, very good.

01.04.2023

Gonzalo’s communication with me was professional & perfect. He has earned a new customer. thank you!

17.03.2023

You too Marta! I cannot thank you enough for all your help. It's been amazing service. We will definitely be working again together!

16.03.2023

Many thanks to Marta. It was very nice. Great service all around! 👍

16.03.2023

Excellent services. Thank you!

13.03.2023

Everything was lovely with pick up and we are on the plane now. I appreciate the gift as well. Many thank you have earned a customer.

11.03.2023

Mathew Healy fantastic service, merci!

09.03.2023

Thanks Marta! It was fun working with you. Uncomplicated and very professional!

09.03.2023

We are very happy with the service, especially the help of Christelle. Thank you

04.03.2023

Excellent service and options for planes. A very quick response to other flight requests. well done.

28.02.2023

Augustin is an excellent broker. Ready to help and provide the best experience !!!! Highly Recommend!!!

26.02.2023

Augustin is professional, efficient and caring.

25.02.2023

Fabulous - thank you

24.02.2023

Great experience, Pierre was very professional n helpful Will use you again Thx

19.02.2023

I am sincerely grateful to Vladimir Tsarkov for his excellent service - he has restored my faith in Luna Jet!

17.02.2023

Very nice and professional experience

16.02.2023

Perfect !

15.02.2023

The flight crew was excellent. Probably our favourite so far. Eriks is always so attentive. We missed two hanging bags in the driver’s car but we were very lucky that Eriks was able to get our bags on another flight to the UK.

06.02.2023

Thank you to Vladimir as usual was perfectly executed.

02.02.2023

Excellent vol

31.01.2023

Fantastic service from Augustin! Keep up the great work, Thanks a lot

29.01.2023

One of the most beautiful flights ever!

25.01.2023