Recensioni dei clienti LunaJets sul noleggio di jet privati

All-time excellent! Absolute aces!

Bonsoir Paul! Tout s'est très bien passé. Merci infiniment pour votre gentille carte, vous êtes au top! Nous avons beaucoup apprécié cette attention! Bon weekend à vous!

I would like to sincerely thank Majd Alwaa for the outstanding service he provided during the organization of our recent flight. Everything was arranged perfectly, with great attention to detail, punctuality, and professionalism. It was truly a pleasure working with him — the entire process was smooth and effortless. Because of this exceptional experience, my family and I will definitely continue flying with him and LunaJets in the future. We highly appreciate his dedication and look forward to many more flights together.

Brilliant service from start to finish

Absolutely flawless! Thankyou so much best private jet company I have ever travelled with I will be using you again for sure! Thankyou

Your team went above and beyond to overcome numerous challenges posed by the operators. Despite the many obstacles, Nuzhat Kazi did an exceptional job, ensuring everything moved in the right direction. Thank you, Nuzhat!

Vladimir was amazing from start to finish , plane exactly matched the pictures provided . Service was top class.

Super experience from start to landing 5 stars :)

The flight experience was exceptional. Yolanda was a pleasure to work with. Very communicative and detail oriented, which is exactly what you want in a flight broker. Price was good and she went out of her way to negotiate currency and to ensure I got the best deal. Thanks again - LunaJets was a wonderful new discovery!

Perfect ! Special mention to Francesca

Excellent suivi

Toujours un service professionnel et intentionné

Un grand merci à Vladimir pour son professionnalisme exemplaire. Il a su prendre en charge notre réservation avec une grande efficacité, de la première prise de contact jusqu'à la finalisation. Disponible à toute heure, il a toujours été réactif et attentif à nos besoins. Nous avons été ravis de bénéficier d’un service aussi soigné. Je recommande sans hésiter !

Passengers were very pleased with the service. Yolanda did an excellent job coordinating and keeping me briefed all the time.

Special thanks to ERWANN for a very efficient/superb service. It's again proven! This is why we stick to utilize the service of LUNA JETS. Certainly, it's on safe hands and nothing to worry. KEEP IT UP!

ADRIANA ES UN ENCANTO, SUPER PROFESIONALES

Thank you for your service and we look forward to working with you again

Samedan SMV flight to Geneva was excellent. Noted the aircraft used in future flights within Europe or similar. All were on point. Thanks again to Erwann. You made and proved again that Luna Jets is worth it!

Je connaissais déjà !. Précédente expérience qui serait également très bien passée !.

Happy and satisfied with the service. Our gratitude to LunaJets particularly to Erwann!

Happy and satisfied with the service. Our gratitude to Muna Jets particularly to Erwann!

Perfect experience, as usual. The highest quality in service.

Really good experience! Great assistance received from Adriana.

Majd Alwaa went above and beyond these last few charters thanks to him I’m a return client

Francesca was excellent to work with, efficiently organising and reassuring me when nervous about paperwork required for travelling with a pet. Would definitely use this service again.

Really effective Managed to do everything under 1h30

The best

Parfait du début à la fin !

Ha sido muy gratificante trabajar con Lunagroup, en especial con Camilla, ha hecho que todo sea muy fácil, nos ha facilitado mucho el trabajo y la atención ha sido impecable.

The clients were very happy with the service and very happy with the aircraft as well. Service was excellent too. Thank you very much and I look forward to working with you guys again. A huge thank you to Charly who helped manage everything he was a thorough professional and was available to help out with issues throughout the process and explained everything with utmost detail.

Everything went as planned, I would like to extend my heartfelt thanks to Vladimir Budesco for his exceptional assistance

Excellent service - we flew with our old dogs and the experience could not have been better!

Thank you . Exceptional flight booking !

Thanks for helping organize a last minute flight return to Geneva!

Huge thanks to Coline, she did wonders on the passengers list and communication. Professionally done. Thank you!

Very reactive, very flexible, very good

Super, de la réservation à l’arrivée a Marrakech! À la prochaine, merci.

It was organized very well!

Our experience with Lunajets was professional and enjoyable from beginning to end, especially as it was our first experience. Francescas was amazing helping us with the booking and selecting the appropriate aircraft and making all the arrangements and keeping us informed throughout the experience on if we were still on schedule and when the plane had arrived. Our pilots Justin and Frasier were extremely polite and professional and kind to our family and two children. They made the flight enjoyable, the flight was smooth and made our family feel calm and at ease. We enjoyed the experience from beginning to end and would highly recommend LunaJets and their team was wonderful.

We are grateful to Vladimir for his help and assistance in organizing the flight and transfer!

Everything absolutely perfect. The entire booking process was followed in a very professional way. On-time flight and excellent on-board staff.

Izudin is an asset to your organisation. Communications were clear (in multiple languages), support was outstanding and met the passengers in Dubai to ensure that they were taken care off. Outstanding experience, well done.

Good service. Only a bit more snacks were missing. I do have an egg allergy, so cookies were not for me.

Encore une mission impeccablement organisée cette fois ci en Amérique du Sud avec un bord à bord à organiser entre mon vol commercial et privé! 👏💪🏻 Rendez vous le 12 octobre, merci "Air one" 😉

You did it again! This is just a brief message to express our profound gratitude for the job well done vis-à-vis the recent Embraer Lineage 1000 flight from LBG Paris to Dammam, Saudi Arabia on 7th September. It was well-organized, every detail was on point and no stone was left unturned as we carefully planned. The success was due to you, who spearheaded your team, and our good 2-way communication worked well, which added to its positive outcome. Let me take this opportunity to thank Benjamin as well, who one way or another patiently assisted the family from the moment they stepped at the LBG Airport until they departed. He deserves a salute as well. Likewise, the entire flight was safely executed with superb in-flight services as commented by the family. This includes the ground services of Astonsky LBG and Saudia Private Aviation Dammam, who worked hand-on-hand to achieve a flawless and hassle-free service. Generally, Luna Jets is indeed reliable/dependable and I will always count on you when it comes to chartered flight requirements. Erwann, kudos! Luna Jets nailed it again.

You and the team went beyond the call of duty to make this great.

Thank you for handling our flights to perfection. All went as smoothly as it could, a really positive experience all along. I will for sure call you for my future flights when needed.

Dear Paul, Thank you for handling our flights to perfection. All went as smoothly as it could, a really positive experience all along. I will for sure call you for my future flights when needed.

Encore une fois une très belle prestation.

Rien à dire, personnel très pro, avion nickel, suivi du dossier parfait et les repas à bord excellents.

Tout s'est bien passé, à l'heure, l'équipage sympathique et professionnel ! Cordialement,

Great experience and excellent customer service and follow up by Mr Majd in Dubai !

On a juste envie de reprogrammer des vols avec vous !

Tomas, I want to tell you that I'm very satisfied with the service you've given me. It's people like you who keep LUNAJETS customers loyal to the company. You are an extraordinary person and very attentive. Thank you very much for all your help!!!

Thank you to Vladimir for being such a great contact, everything went perfect and it made our experience so good !

Thanks Eriks! You saved my holidays!

Everything great! Wouldn't change anything. Thank you!

Big fan of Vladimir and his work!

Alles war tipptopp!

It was again a very successful flight, through the best assistance of Mr. Erwann. All services were very satisfactorily met. A salute to Erwann and his entire team !

Very competent and responsive support from Jules to find what I need, fulfilled my request and informed me about all flight details. Thanks.

I just wanted to add that Jules Guillot deserves a special 'Mention In Despatches' for his unruffled, smooth, efficient & patient handling of a difficult situation. He really did score 10/10 on all fronts. He remained in the case - phone and otherwise - right up until I was airborne.

Vladimir takes great care of us.

Amazing experience, we booked last minute to go to watch England play in Cologne and Eriks handled the whole service impeccably. From the flight to the ground transportation. Thank you Eriks we will continue to return to LunaJets, the best on the market! You must also try the Pilatus PC-24, what a plane!

Toujours satisfaits! Une bonne équipe.

Amazing service, Eriks was amazing, honestly the best, and made our booking to the flight experience so professional and great. Also the best cost out there in the market!

Nice plane, well kept, great crew. We are very happy.

Dealing with Paul from the start has been a pleasure, he is very professional and helpful. We just completed the first leg of our journey and everything was perfect. Thank you LunaJets, we couldn’t have hoped for a better experience!

We had another very pleasant flight with LunaJets, from the booking process to the flight itself. The crew were very nice and attentive and the aircraft in excellent condition.

Always happy with the service and pricing, moreover the personal approach is highly appreciated.

Bonsoir Marie, Vous avez été très efficace et opérationnelle. Nous sommes très satisfait. Je vous remercie.

The pilot on our flight Julien was excellent not only in terms of flying but in the client servicing side. Wonderful person.

Es war sowohl ein schöner Hin- als auch Rückflug.

Organisation avant le vol et après le vol : aller-retour parfaite. Communication avec Erwann Provost exceptionnelle, grand professionnalisme comme toujours avec lui quant à l'organisation et le choix de l'avion. Vol et transferts: parfait.

Sehr nette und professionelle Betreuung durch Herrn Thomas Hauser. Was jedoch fehlte ist die Verpflegung auf der Hin- und Rückreise (wir haben die Kinder direkt von der Schule abgeholt und die hatten daher hunger) - Sandwiches, o.ä. fehlte - Sonst alles perfekt. - Wir werden wieder mit Ihnen fliegen! - Besten Dank!

The flight was really smooth and extremely pleasant. Thank you once again for your attention and assistance throughout.

All went very smoothly, including the handling at the three airports. The itinerary worked well, the aircraft was comfortable, the flight was good, the crew were friendly and professional.

Merci pour l'organisation et la qualité de vos services.

Great experience and great flight. Thank you!

Positive experience, helpful and professional staff.

Es war alles perfekt! Herr Hauser und Frau Stirnimann haben einen super Job gemacht! Danke! Wir werden gerne wieder mit Lunajets fliegen.

Merci à Matthieu et Rémi pour leur disponibilités et leur professionnalisme. À très bientôt.

Приятно сотрудничать с Лунаджетс. Высокий сервис и клиентоориентированность. Особенно порадовала работа Владимира, который помимо помощи в организации всех трансферов и подбора оптимального маршрута лично встретил гостей в аэропорту и сделал небольшой подарок. Будем обращаться еще.

Best flight ever. Thank you.

Service and crew were fantastic. We'll see you again.

Top service dans la qualité, l'exécution et la réactivité. Merci à Jules pour son suivi et à bientôt.

Der Fluh war perfekt, vielen Dank.

I've never flown with this operator before – happy to provide some feedback: -Very pleasant crew indeed and helpful. Met me at the security gate and we went straight to the aircraft due to weather and slots, as time was running out. Proactive 10/10. - The interior is tired, but all OK. Catering was fine. Cleanliness 9/10. - Crew: Perfect English, spot on and helpful. 10/10. The old Mitsubishi Diamond has become a good aircraft. Would I use them again? Yes. Would I recommend them? Yes. Many thanks again for sorting this out on short notice.

Majd Alwaa was very prompt and thorough on the details. We had a small health emergency and he was able to expedite our trip and then followed up at each step. It was a pleasurable experience considering the circumstances.

Bravo à Erwann, un vrai bonheur de travailler avec lui. Merci pour tout.

Everything was great, thanks a lot. I will definitely book again in the near future.

Ça a été absolument parfait du début à la fin. Tout s’est déroulé à merveille. Encore un grand merci et je reprends contact avec vous.

Erwann and I make a great team because we leave no stone unturned. His assistance was invaluable, providing all the information I needed to ensure a successful flight. I cannot express my gratitude enough. LunaJets remains at the top of my list, even though other competitors have approached me with very tempting offers. I prioritise reliability and excellent service, both of which LunaJets offers. Why consider the others when I already have the best at hand?

Bonne réactivité. Merci!

Excellent!

Really amazing, very professional, very transparent, courteous to our requests and excellent overall communication and clarity. I have been now a client of LunaJets since 2020 and we are very pleased with the service and continue to choose it above other jet providers, because the level of customer relations is just higher.

Très bon vol incluant accueil et suivi de Sacha, et prestation dans l'avion. Très bonne réactivité. Nous sommes très satisfaits de ce premier vol.

Wir waren mehr als zufrieden. Würde jederzeit dieses Flugzeug mit diesem Kapitän wieder buchen.

Opération très bien maitrisée par Mr Erwann Provost avec un vol retour compliqué du fait de la météo. Un grand merci pour la maîtrise de ce dossier qui a permis à nos voyageurs de rentrer comme prévu.

All went well.